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control panel backlight

Andy

Andy

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Milton Keynes
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T5 SE 180
I took my Cali to local van centre for a few warranty repairs a couple of weeks ago. One of the items was the control panel backlight not switching off when camping in the cali. It is bright enough to light up the whole van. It does however switch off when driving after about 30 seconds. They said there was no fault as it behaved the same as a same year cali they had on site.
So I am still covering it with a teatowel, not good in a £45 K vehicle !!
I shall be taking this up with VW customer services. Before I do so I would like to know what other peoples backlight does.

So It would be a real help if folk could tell me whether their control panel backlight switches off at night or not together with the year of your cali. I will then have some ammunition when I call VW CS.

Thanks.
 
Freeley

Freeley

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1,673
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T5 SE 174
This subject has come up several times before.
If your backlight is staying on then it is faulty and the complete panel should be replaced under warranty.
My cali is a 2009 pre facelift and the backlight is off by default - it comes on when you touch any of the control buttons but switches off again after about a minute.
 
Andy

Andy

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T5 SE 180
Thanks for your replies guys.

This subject has come up several times before.
If your backlight is staying on then it is faulty and the complete panel should be replaced under warranty.
Yes Freely I know that but van centre did not agree & would not do anything with it, so I need to take it up with VW CS. I would like to be able to say that I know of XYZ Calis that turn off, so I started this thread.
 
Martin

Martin

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North Devon
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T6 Ocean 150
Andy, mine stays on also when parked up/camping but it does go off whilst driving.
 
2CV67

2CV67

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312
Location
Alsace
Vehicle
T5 SE 140
Mine always switches off after about 30 sec.

I often wish it stayed on a bit longer...
 
Freeley

Freeley

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1,673
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T5 SE 174
Andy said:
Thanks for your replies guys.

This subject has come up several times before.
If your backlight is staying on then it is faulty and the complete panel should be replaced under warranty.
Yes Freely I know that but van centre did not agree & would not do anything with it, so I need to take it up with VW CS. I would like to be able to say that I know of XYZ Calis that turn off, so I started this thread.
Have you tried another dealer?

Sent from my GT-I9505 using Tapatalk 2
 
Andy

Andy

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2,391
Location
Milton Keynes
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T5 SE 180
Freeley said:
Andy said:
Thanks for your replies guys.

This subject has come up several times before.
If your backlight is staying on then it is faulty and the complete panel should be replaced under warranty.
Yes Freely I know that but van centre did not agree & would not do anything with it, so I need to take it up with VW CS. I would like to be able to say that I know of XYZ Calis that turn off, so I started this thread.
Have you tried another dealer?

Sent from my GT-I9505 using Tapatalk 2
No, that's another option but as I work varying hours it is difficult to get it to a dealer. Obviously I will have to do so eventually but I want to be sure it will get fixed & not leave it to luck.
 
Tangle Foot

Tangle Foot

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103
Location
Leicestershire
Vehicle
T5 SE 174
Mine also turns off....

Handy little light it is to!

Turns off after approx 20 sec
 
drmanhattan

drmanhattan

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Messages
113
Location
Surrey, UK
Mine stays on the whole time too. The screen brightens when a button is pressed and dims after about 30 secs, but then stays like this. Only when the ignition is on does the screen turn off after a short time. I have a 2011 Cali.
 
calicasas

calicasas

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Messages
382
Vehicle
T5 SE 180
Mine a 2011 Cali, 180.
Screen turned off / dimmed substantially after about 30secs. Panel changed in 2012, now stays lit all night! Keeps me awake! Obviously not normal from the comments made here.... Feel kinda bad to ask for repair yet again??? May try a reset tommorrow....
 
Andy

Andy

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Thanks for your replies guys.

So it would appear that the majority switch off after around 30 seconds.
I will try ringing customer care next week.
 
calikev

calikev

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Kettering
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T5 Beach
I think mine does as well it does dim after a while but still bright at night :headbang
 
I

Iain&Shani

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Messages
491
Location
Lickey End. Bromsgrove
Hi Andy,
I still remember your stunned silence when our light went out whilst you were talking to us! Seems crazy that VW dealers are giving out such varied information....don't they realise that owners are now possibly more knowledgeable than they are given the fantastic info in here!!!

I'm off to Listers Worcester with what I consider a faulty battery charger. I'll be posting about that experience next week!

Hope you are well.
Iain & Shani
 
Andy

Andy

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2,391
Location
Milton Keynes
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T5 SE 180
Iain&Shani said:
Hi Andy,
I still remember your stunned silence when our light went out whilst you were talking to us! Seems crazy that VW dealers are giving out such varied information....don't they realise that owners are now possibly more knowledgeable than they are given the fantastic info in here!!!

I'm off to Listers Worcester with what I consider a faulty battery charger. I'll be posting about that experience next week!

Hope you are well.
Iain & Shani
Hi Iain, good luck with the battery charger.
Van centre assumed that as a stock cali the same year as mine behaved the same that it is working corectly !? Not a very scientific way of checking a waranty claim !

Sent from my GT-N8010 using Tapatalk 2
 
steviej

steviej

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Messages
74
Location
Epsom Surrey
Mine dims but backlight stays on while any control panel function is being used: ie fridge, hook up or heater on timed. The rest of the time the backlight goes off after about 20 secs.

2010 180 manual
 

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