Is the California configurator broken?

[Jabberwocky]

I've noticed that when you spec the mystery dark grey/grey two-tone colour labelled 718 on the configurator it changes the style of the roof too. Intriguing!

I've also noticed there's another option for "Pop-top Roof" as well. Very intriguing!

On the UK configurator?

 

[Amarillo]

The only other change I can see is the re-addition of the 80L fuel tank.

The alarm option changes if you select two keys plus one rigid from "anti-theft alarm system with interior monitoring in cab, backup horn, and towing protection" to "electronic engine immobiliser".

I still can't see a "Summary" of my chosen options.

I selected two additional seats with integrated child seats, the internal view of my selected options showed the van without the additional seats, perhaps they have been removed and placed in a virtual garage.

 

[Draf]

Just checked, it is 90% working. And VW are now offering Alcantara as an option on the Beach...arrggh...need to get hold of my dealer to update my order....will it never end...

 

[Jabberwocky]

The two tone colour has been there a few weeks but I haven't heard of anyone ordering it. The only other change I can see is the re-addition of the 80L fuel tank. Not that I'm obsessive about the options list or anything!

Which configurator are you looking at? Please advise address.

 

[Jabberwocky]

The alarm option changes if you select two keys plus one rigid from "anti-theft alarm system with interior monitoring in cab, backup horn, and towing protection" to "electronic engine immobiliser".

I still can't see a "Summary" of my chosen options.

I selected two additional seats with integrated child seats, the internal view of my selected options showed the van without the additional seats, perhaps they have been removed and placed in a virtual garage.

Are you looking at a cached version or the new one? I don't see what you describe.

The summary usually opens in a new window have you got this option enabled in your browser?

 

[Amarillo]

Are you looking at a cached version or the new one? I don't see what you describe.

I have no idea - but it is a Beach I am configuring.

The summary usually opens in a new window have you got this option enabled in your browser?

A blank new window opens.

 

[Jabberwocky]

I have no idea - but it is a Beach I am configuring.

A blank new window opens.

It should not be blank obviously! My system seems to work OK as you can see.

 

[Amarillo]

It should not be blank obviously! My system seems to work OK as you can see.

Mine works OK with the yellow base model. Unfortunately there are some 5 quitillion or so possible permutations of the Beach, and I have insufficient time to test more than one or two.

Yellow base model plus two additional seats still leaves the additional seats in a virtual garage in "explore" mode, but the summary page works fine.

 

[Ethel's dad]

Was the configurator ever working? Use as guide only. Even the VW ordering configurator is imperfect. When we ordered our ocean, both configurator's quoted cascavelle wheels in silver as a free option but dealer was charged when the vehicle arrived. In fairness no charges were passed on to me and as far as I know the dealer swallowed it (so I think the dealerships are as frustrated with it as we all are).

 

[aBusAndBeyond]

On the UK configurator?

Yeah on the UK configurator...

Here's the curious Pop-up Roof option that I don't remember seeing before.

 

[Jabberwocky]

Yeah on the UK configurator...

Here's the curious Pop-up Roof option that I don't remember seeing before.

Good spot! I wonder if the N/A is not applicable or not available

 

[aBusAndBeyond]

When I click on it, it tells me to pick another exterior colour to what I have selected. I then pick a different colour and it selects the 'Pop-up Roof' option and deselects the one above which is the standard, current Cali roof with windows etc. Very odd.

 

[Jabberwocky]

When I click on it, it tells me to pick another exterior colour to what I have selected. I then pick a different colour and it selects the 'Pop-up Roof' option and deselects the one above which is the standard, current Cali roof with windows etc. Very odd.

Agree, very odd! Damn databases and agencies employing minimum wage web coders!

 

[Jay586]

It's been down for weeks..... What a joke..... Have to say, buying a VW "commercial vehicle" isn't the wonderful experience, it should be.

Given my string of awful experiences, I contacted Commercial Customer Service & after a few hiccups, which ended in me being very, very direct, my complaint was escalated & I am now talking to a lovely bloke.

I told him about the forum...

 

[Jabberwocky]

Given my string of awful experiences, I contacted Commercial Customer Service & after a few hiccups, which ended in me being very, very direct, my complaint was escalated & I am now talking to a lovely bloke.

I told him about the forum...

Please report further. I can't wait for VW's response.

 

[Jay586]

Please report further. I can't wait for VW's response.

I don't know they might do, they certainly know what I think tho...

Well worth a bit of perseverance.

 

[Scorps]

i wonder if any of you can answer this question?

I've just been playing around on the vw configurator, and I've noticed on my finished ocean its seems to have a black floor and black b pillars. I've not selected the chrome package either.

Can anyone tell me have these changed Since I ordered mine back in September, as the one in the showroom had a grey floor. Mind you I would prefer black.

 

[Alibee]

Looks like it to me, but I wouldn't guarantee that the configurator is accurate, there have been inaccuracies before.

And I agree wholly, I like the darker floor (we've gone with the Chrome, so the B-pillar isn't an issue) but I would want the body-coloured dash or light carpets if the floor is dark as it starts to look a little like an exec saloon.

 

[Scorps]

Looks like it to me, but I wouldn't guarantee that the configurator is accurate, there have been inaccuracies before.

And I agree wholly, I like the darker floor (we've gone with the Chrome, so the B-pillar isn't an issue) but I would want the body-coloured dash or light carpets if the floor is dark as it starts to look a little like an exec saloon.

If it does come with black floor and black b pillars it will be a bonus as I was going to get the door pillars wrapped