Buy all your VW California Accessories at the Club Shop Visit Shop


replacing the front assist radar?

M

memorymaker

VIP Member
Messages
2
Vehicle
T6 Beach 150
Hi everyone, I have "Acc not available" and "front assist not available" warning lights on dashboard of my April 2016 T6 California Beach. My local VW van dealership when doing a recent service and vehicle health check tell me its because my "front assist radar" (in the black circle just above the registration plate / just below the front bonnet) is damaged beyond repair and needs to be replaced. They quoted me £974 for the new part, labour and "recalibration". Seems a bit steep for functionality I have never used(I!), but want to get it done as I may end up having to sell the campervan in the New Year.

Anyone else had this happen to them and could recommend a more cost effective alternative supplier / garage / mechanic? My campervan is out of its extended warranty period.

We live in South East London / Kent.

Many thanks in advance!
 
L

Lightning

Messages
202
Location
Bristol
Vehicle
T6 Ocean 204
Hi everyone, I have "Acc not available" and "front assist not available" warning lights on dashboard of my April 2016 T6 California Beach. My local VW van dealership when doing a recent service and vehicle health check tell me its because my "front assist radar" (in the black circle just above the registration plate / just below the front bonnet) is damaged beyond repair and needs to be replaced. They quoted me £974 for the new part, labour and "recalibration". Seems a bit steep for functionality I have never used(I!), but want to get it done as I may end up having to sell the campervan in the New Year.

Anyone else had this happen to them and could recommend a more cost effective alternative supplier / garage / mechanic? My campervan is out of its extended warranty period.

We live in South East London / Kent.

Many thanks in advance!
The cost of repairing these vans is officially ridiculous. £600 for a wing mirror and now £1000 for a sensor. They are not going to be viable to keep on the road when they get older.
 
Legin

Legin

Messages
524
Location
Chester
Vehicle
T6 Ocean 204 4Motion
All I know is that setting up the sensor is big job and requires specialist equipt only a main dealer will have, As you dont use it i would look to get the system downrated to normal cruise and junk the sensor.
Probably just a coding job if you can find somewhere savvy.
 
WelshGas

WelshGas

Retired after 42 yrs and enjoying Life.
Top Poster
Lifetime VIP Member
Messages
13,992
Location
Cowbridge
Vehicle
T5 SE 180 4Motion
Hi everyone, I have "Acc not available" and "front assist not available" warning lights on dashboard of my April 2016 T6 California Beach. My local VW van dealership when doing a recent service and vehicle health check tell me its because my "front assist radar" (in the black circle just above the registration plate / just below the front bonnet) is damaged beyond repair and needs to be replaced. They quoted me £974 for the new part, labour and "recalibration". Seems a bit steep for functionality I have never used(I!), but want to get it done as I may end up having to sell the campervan in the New Year.

Anyone else had this happen to them and could recommend a more cost effective alternative supplier / garage / mechanic? My campervan is out of its extended warranty period.

We live in South East London / Kent.

Many thanks in advance!
If it is " Damaged " would it not be an Insurance Claim?

I think you will be a bit stuck for an Alternative to a Main Dealer because only they will have the necessary Calibration equipment required, and I very much doubt there are any alternative suppliers but VW.
 
L

Lightning

Messages
202
Location
Bristol
Vehicle
T6 Ocean 204
All I know is that setting up the sensor is big job and requires specialist equipt only a main dealer will have, As you dont use it i would look to get the system downrated to normal cruise and junk the sensor.
Probably just a coding job if you can find somewhere savvy.
It’s also used for the emergency city braking even on vans without ACC. VW check sensor alignment every time they adjust tracking too, so it’s not a long job to align it, but does require VW specialist equipment.
 
Tom Rae

Tom Rae

VIP Member
Messages
328
Location
Edinburgh
Vehicle
T6 Cali On Order
Hi everyone, I have "Acc not available" and "front assist not available" warning lights on dashboard of my April 2016 T6 California Beach. My local VW van dealership when doing a recent service and vehicle health check tell me its because my "front assist radar" (in the black circle just above the registration plate / just below the front bonnet) is damaged beyond repair and needs to be replaced. They quoted me £974 for the new part, labour and "recalibration". Seems a bit steep for functionality I have never used(I!), but want to get it done as I may end up having to sell the campervan in the New Year.

Anyone else had this happen to them and could recommend a more cost effective alternative supplier / garage / mechanic? My campervan is out of its extended warranty period.

We live in South East London / Kent.

Many thanks in advance!
If the item is "damaged" then, as Welsh Gas suggests, could this be an insurance issue? If the damage is caused by ingress of water or similar then it would suggest to me that the original unit was not fit for purpose and might there be a possibility of VW goodwill? I think the nature of the damage needs more explanation? For me, the post also highlights the wisdom of buying as much VW warranty cover as you can and when you can - though I don't think "damage" would be covered?
 
L

Lightning

Messages
202
Location
Bristol
Vehicle
T6 Ocean 204
I had this warning come on briefly but often when my starter battery was depleted. It stopped coming on when the battery was charged up after driving around. I was told it was due to power management. Is your warning on permanently?
 
Amarillo

Amarillo

Tom
Top Poster
VIP Member
Messages
5,446
Location
Royal Borough of Greenwich
Vehicle
T6 Beach 150
After a low speed crash in Poland we had ours fixed and recalibrated. The local dealers couldn't do it so it was sent off elsewhere. Recalibration is a big job which few main dealers can do.
 
M

Mike59

VIP Member
Messages
7
Location
Isle of Wight
Vehicle
T6 Ocean 150
I had this message come up on my 2016 Ocean after I hit a pheasant. I ended up moving the sensor slightly myself and it suddenly started working again and has been ok ever since. There is a video on YouTube where a guy replaced a damaged one on a golf and it worked ok. Try and give it a wiggle.
 
Last edited:
SailSki

SailSki

VIP Member
Messages
262
Location
Surrey & Switz
Vehicle
T6 Ocean 204 4Motion
I had a similar issue twice with my 2016 Ocean - both Times it has started working again, so I wouldn’t rush to get it repaired in case it starts working again
 
SimonB

SimonB

Staff member
VIP Member
Messages
1,252
Location
Bristol
Vehicle
T6 Ocean 150
Have you seen this thread on ACC which has been running since 2017. There is quite a bit of duplication, could the threads be merged please?

 

Our Partners

Top