Roof Damage To VW T5 repaired under VW Warranty?

Alan Gardner · Feb 17, 2017

I would be interested to hear from fellow members who have experienced damage to roof panel/roof fabric bellows and repairs been carried out under VW Warranty? Thanks.

Hotel California · Feb 17, 2017

Have you read the mega tread on the roof corrision ?
Some have sufferd damage to roof or other malfunctions afther thiere Cali been in for roof repair.
Some simply got the corrosion back within time ....
All to read here,
https://vwcaliforniaclub.com/threads/vw-california-t5-only-roof-corrosion-general-discussion.9000/

Get a bag of popcorn and a sodadrink ...you don't need the television tonight.

Meoncoast · Feb 17, 2017

hotel california said:
Have you read the mega tread on the roof corrision ?

I read the original post as damage to roof and bellows being repaired under warranty rather that a corrosion repair.

Alan if you are asking re roof and damage to bellows due to roof being closed on bellows my understanding VW see this as user error and not covered under warranty unless there is a fault in the roof struts causing the damage.
But I Check out with your dealer

T6 CFO · Feb 17, 2017

Alan Gardner said:
I would be interested to hear from fellow members who have experienced damage to roof panel/roof fabric bellows and repairs been carried out under VW Warranty? Thanks.

Hi Alan, Glad you've popped back in. Worth having a read as this is a great forum and there is loads of useful advice on hand. I appreciate you may not have got the answer you wanted on your first post and probably not on this one either.
I agree with Meoncoast and suspect the answer you would get is user error. Worth a try though!

Mike

Hotel California · Feb 17, 2017

If anyone did a repair under warrenty on a random product and it came back with a fault/damage that was not there before it went in repair....what do you do ?

Thesame answer should count for your Q above.

steve and lisa · Feb 17, 2017

User error !! There is another thread on here very similar and the OP got chased off the forum.

https://vwcaliforniaclub.com/threads/pop-up-roof.13977/#post-146409

Meoncoast · Feb 17, 2017

steve and lisa said:
User error !! There is another thread on here very similar and the OP got chased off the forum.

https://vwcaliforniaclub.com/threads/pop-up-roof.13977/#post-146409

that original poster was able to get roof repaired under warranty so if you do not ask you will never know for shure

Hotel California · Feb 17, 2017

@Alan Gardner , my mistake if you are referring to canvas trapped in the scissors , i was thinking your post was regarding repair done to the roof corrosion (changing the roof canvas ) and your Cali came back with other default....
Can you explain some more?

GrannyJen · Feb 17, 2017

If by damage you mean closing the roof and trapping the bellows then no chance, that is down to user error.

It is a tough learning curve. When it happened to me I wanted to cry but the harbour master at Cruden bay was looking at me so I fixed on a very English stiff upper lip :shocked

No substitute for the mark one eyeball and slipping out of the seat a couple of times whilst lowering.

By way of consolation normally the bump in the roof ceases to catch the eye after a while and small tears in the fabric are mostly cosmetic or can be fixed by a couple of inches of first aid tape.

Meoncoast · Feb 17, 2017

hotel california said:
@Alan Gardner , my mistake if you are referring to canvas trapped in the scissors , i was thinking your post was regarding repair done to the roof corrosion (changing the roof canvas ) and your Cali came back with other default....
Can you explain some more?

some details posted before
https://vwcaliforniaclub.com/threads/hello-new-to-the-cali-club-beware-of-demonstration-calis.17077/