Sliding door issues...help

[MikeMarlize]

While we love our Cali there has been a number of issues with the electronic sliding door resolved to some degree and I was hoping others may be able to help, especially as the agency keeps telling us nothing is wrong like we are mad.

1. First the door had issues not opening / closing properly. It is electronic annoyingly. This seems to be resolved.
2. We seem to have an odd clicking noise with the lock. Which is not continuous and can go months with no noise and then will not stop. It sounds like the noise you get in taxis when the doors lock and unlock as the taxi stop / starts. Only we are not stop starting. This remains unresolved.
3. The wheel arch has been scratched by the sliding door. Company said this is not possible and there is a 6mm gap. Also oddly the scratches go down not length ways. Has anyone else had this and can you share pics?

Any help right now to rescue our sanity?

 

[WelshGas]

Others have had similar problems including damage to the real panel.
Which Dealership are you using? Are they a California Specialist?
Have you checked the Dealership Review section of the Forum to find a good Dealer close to you that specialises in the California?

https://vwcaliforniaclub.com/forums/dealer-reviews.18/

 

[MikeMarlize]

Others have had similar problems including damage to the real panel.
Which Dealership are you using? Are they a California Specialist?
Have you checked the Dealership Review section of the Forum to find a good Dealer close to you that specialises in the California?

https://vwcaliforniaclub.com/forums/dealer-reviews.18/

Bought at Liverpool Van centre, and has been in several times. Rather annoyingly. It is a commercial van set up. Will check for specialists nearby.

 

[Hotel California]

Welcome on your first post(s) , is it the electric soft closure just the last bit ?
Or do you got the fully electric closing door ?( press button to close)

 

[MikeMarlize]

Welcome on your first post(s) , is it the electric soft closure just the last bit ?
Or do you got the fully electric closing door ?( press button to close)

full electronic push button and does the rest looks cool as we have Pac Man eating ghosts while slides open (nerdy i know).

 

[Hotel California]

full electronic push button and does the rest looks cool as we have Pac Man eating ghosts while slides open (nerdy i know).

I think those fully automatic ones are a pain in the @ss , glad i don't got it.

Pretty sure there are existing treads on that kind of trouble , try doing some searching and reading in older posts you might come up with some info

 

[Digger]

Bought at Liverpool Van centre, and has been in several times. Rather annoyingly. It is a commercial van set up. Will check for specialists nearby.

Liverpool VW is a California specialist garage. Part of Swansway Group