COAST22
VIP Member
I have just had a genuine t6 bike rack fitted by VW Preston. The arms on the rack will not tighten and swing around freely. The dealer had the same problems with 3 other customers orders recently. They ordered a new rack but it has the same fault. They have contacted VW parts but no response - after 2 weeks. I have contacted VW customer service who say there is nothing they can do..........go back to the dealer. Anybody have the same problem or any advice?