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T6 VW California Delays

Dmailer said:
Johnny, has your dealer confirmed that yours has been built yet? We are now in week 7 so I surely he should be able to confirm the build is complete. Mine is still showing on the system as confirmed for week 4 but all the dealer can tell me is that it is "in production" . He hasn't got a clue as to what that means.
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Apparently mine has been built and is on a ship at present, I wasn't given a date for when it will arrive at the dealership but I have arranged a pick up date 2nd week in March. There is a check done at the dock to make sure it is in the same condition as when it was loaded and then it is transported to the dealer. Customs paperwork as well I guess at the port. No going back now, I am managing to suppress the exitment for now. Still a lot of sorting out to do such as selling a car etc and a few accessories to buy.
 
Dammit, I envy you guys. I might see my bitch on August or September.
Actually the contract says they have 28 weeks to build and are allowed to extend for 12-14 more weeks :)
 
Sp0_0k said:
Dammit, I envy you guys. I might see my bitch on August or September.
Actually the contract says they have 28 weeks to build and are allowed to extend for 12-14 more weeks :)
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Errr... you might want to fix that typing error Spook ;)
 
JohnnyP said:
Apparently mine has been built and is on a ship at present, I wasn't given a date for when it will arrive at the dealership but I have arranged a pick up date 2nd week in March. There is a check done at the dock to make sure it is in the same condition as when it was loaded and then it is transported to the dealer. Customs paperwork as well I guess at the port. No going back now, I am managing to suppress the exitment for now. Still a lot of sorting out to do such as selling a car etc and a few accessories to buy.
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The dealer was able to give us the registration number as well which I will need very soon for insurance purposes.
 
At the bottom of the message in grey - next to the time you sent the message.
:thumb
 
There is just a report button :)
 
Sp0_0k said:
There is just a report button :)
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I have attached a snag it of what you should see on the page of the actual message you want to edit. This will only be visible to you as the message originator

upload_2016-2-9_15-10-46.png
 
We just had the call yesterday telling us our build date has moved from week 12 to week 21 :mad: They said this is still likely to change again. Reason was component shortage!

This is my first VW vehicle in 30 years of motoring and is the worst purchase experience ever
 
Well this is kinda special vehicle. No way I'd ever buy a VW. So hate to take it a bit philosophically.
But I agree promising one term and then extending by 2-3 months is a bit dumb for a german manufacturer. :)
All that hyped "ordnung" planning. :D
 
still looking at a build date of next week for ours. No delays reported so far.
 
Is that order tracking feature available only for UK orders? Don't see anything like that on a german website.
 
Sp0_0k said:
Is that order tracking feature available only for UK orders? Don't see anything like that on a german website.
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Order tracking for cars is online but for commercial - including Cali's - is only available to the dealers. Some are better than others at keeping their customers updated!
 
So I suppose the build date becomes available sometime after the order. Not right away, right?
Don't want to bug the dealer 1st month after ordering :) Was informed I can make changes to options list during 1st month.
 
Sp0_0k said:
So I suppose the build date becomes available sometime after the order. Not right away, right?
Don't want to bug the dealer 1st month after ordering :) Was informed I can make changes to options list during 1st month.
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The scheduled build date should be available to the dealer a few days after you place the order. You can continue to make changes until it becomes a confirmed date about 4 weeks before build. At least that's how mine went in the UK. Then the build date arrived and passed - 4 weeks ago - and now apparently no one can tell me a thing. Frustrating.
 
Try contacting...

Dominic Stephenson
Executive Customer Relations Manager
Executive Office
Volkswagen Commercial Vehicles
T: +44 (0) 800 7834909
F: +44 (0) 844 8440511
customercare@vwcv.co.uk

He has been very helpful with me and has answered most queries I've had. I ordered back in August and it's just arrived at the dealer this week. Waiting for a 16 plate before I take delivery. So all in all c. 6 months wait from ordering.
 
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Reactions: DM
Aidy P said:
Try contacting...

Dominic Stephenson
Executive Customer Relations Manager
Executive Office
Volkswagen Commercial Vehicles
T: +44 (0) 800 7834909
F: +44 (0) 844 8440511
customercare@vwcv.co.uk

He has been very helpful with me and has answered most queries I've had. I ordered back in August and it's just arrived at the dealer this week. Waiting for a 16 plate before I take delivery. So all in all c. 6 months wait from ordering.
Click to expand...
Think this guy is going to get very busy!!! We ordered ours Dec 16th and told build date wk 12 which then went to wk 8 and now told wk 17!! We have a euro tunnel booked for end of June which looks like we are not going to be able to use. Think an email coming his way. What queries did you have that he was able to answer
 
I wonder if some dealers in the uk have misled you when ordering? Reading german forums shows that an order in December is from the first day set to be delivered in june and not the short times you have been given intitially.
If anything the right hand drive models should have even longer delivery dates
 
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