S
Surforswim
Guest User
I have a 2010 180 DSG Cali last Sunday 2 miles from home it went into limp mode with the flashing coil symbol up on the display. Called VW assistance and RAC turned up within 30 mins and as i lived close by they escorted me back home and arranged for transfer to my local dealership which is 30 miles away. The recovery vehicle turned up the next morning to schedule and took the vehicle to Anthony's the VW dealership in Aberwrystwth , I had 3 calls from VW assistance that Monday morning, 2 to tell me they were coming and 1 to check the vehicle had been picked up.The garage rang me that afternoon to say they had received the vehicle and were looking at the fault codes they were busy in the workshop that week but would do their best. On Friday i received a call to come and pick it up they had to fit a complete new EGR valve which i believe is about a day's work on the 180DSG. So disappointed in a engine failure in a vehicle that has only done 15,000 miles but top marks to VW assistance and Anthony's of Aberwrystwth for their response. Not sure how many of you have had this problem or will get it but hope you get the same service. keith