Frustratingly, VW seemed to have changed how "We Connect" works and moved most of the functions from the web based service to an App service. I got this email from VW (extract below) but it seems like the change kicked in 27 April 2021, which means that some of the features are moving to the VW web portal, and some of the other features are now just on the app. (I just spend 30 minutes trying to find the portal, but the VW web links just passed me from site to site and back).
We are starting spring with some key changes we want to update you on: the We Connect web portal will say goodbye on 27.04.2021. You can of course continue to use your mobile online services.1,2 | |
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| In future, the following functions from the Car-Net/We Connect service portfolio will be found on the new myVolkswagen website:• Add vehicle
• Manage vehicle
• News (RSS feeds)
• Driving data
• Vehicle Health Report
• Service Scheduling
• Preferred authorised workshop | | | Go to myVolkswagen → | | | | | | The We Connect app offers you easy access to the following functions using your smartphone:• Add vehicle
• Manage vehicles
• Volkswagen Ident procedure
• Secondary user management
• Driving data
• Vehicle Health Report
• Doors & Lights
• Parking Position
• Area Alert
• Speed Alert
• Horn & Turn Signals
• Online Anti-Theft Alarm
• Online Auxiliary Heater
• Online Destination Import
• Online Route Import
• Lock & Unlock
• Departure Times
• Air Conditioning
• Charging
• Service Scheduling
• Preferred authorised workshop | |
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Note that this list of functions must be somehow dependent on something that I don't have in my MY20 T6 with the . On my app now, I have only "Online Destination Import". If anyone knows there's a way to magically turn on the rest of the features, I'd be grateful.
For completeness I have:
- Dig. sound pack "DYNAUDIO" f.California: 4 tweeters, 3 midrange speakers, 4 woofers, 1 11-channel amplifier
- Navigation system "Discover Media" with 6.33-inch touch screen and WLAN interface
- Car-Net Guide & Inform contract duration: 3 years
- Multi-function display "Premium" with colour display
....which in theory should give me more access than I seem to have.