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A viva General Insurance

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AndyP12345

Messages
71
Location
DORSET
Vehicle
Just browsing
Just a heads up to advise that the Aviva General Motor Policies specifically exclude and Fire damages caused directly or indirectly by any installed cooking or heating facilities. So in my case our Ocean would not be covered from a fire if caused by cooking in the Van. Have moved from Aviva to Comfort which is an Aviva Motorhome specialist policy. Both Aviva and Comforts very helpful in getting the Van insured
 
We are delighted to welcome you as a customer of Comfort Insurance. Whether you had chosen Comfort or not, we would always recommend that campervan owners take out a specialist campervan insurance policy in favour of a standard private car insurance policy, as a car insurance does not provide all of the features, benefits and covers that campervan owners require if their campervan is being used as a leisure vehicle.
 
Just a heads up to advise that the Aviva General Motor Policies specifically exclude and Fire damages caused directly or indirectly by any installed cooking or heating facilities. So in my case our Ocean would not be covered from a fire if caused by cooking in the Van. Have moved from Aviva to Comfort which is an Aviva Motorhome specialist policy. Both Aviva and Comforts very helpful in getting the Van insured
When I tried to change my Aviva Policy to the Cali from previous vehicle they said that they do NOT do Campervans/Motorhomes and I had to find a new Insurer. They refer Comfort as a source.
Online check a few months back wouldn't take the Cali as an Insured vehicle category.

Just puzzled why/how you say that you were insured by Aviva at one point.
 
Its a long story I’ve PM’d you with bit more detail. Bottom line is Aviva insured me in December then at renewal Couple weeks ago realised the issue with regard Fire. In December and at renewal California Ocean appeared as an insurable vehicle on a general Aviva Policy. However in discussion the Fire issue was raised and So we had to find an alternative hence Comfort.
 
When I tried to change my Aviva Policy to the Cali from previous vehicle they said that they do NOT do Campervans/Motorhomes and I had to find a new Insurer. They refer Comfort as a source.
Online check a few months back wouldn't take the Cali as an Insured vehicle category.

Just puzzled why/how you say that you were insured by Aviva at one point.

We've been working in partnership with Aviva for over 30 years and we're their solus campervan (and motorhome) insurance broker. Our policies are jointly developed in close collaboration with Aviva using our specialist knowledge. We do provide cover for Calis. If you need any assistance, one of our friendly team of campervan insurance experts will be delighted to assist you.
 
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