GC Washroom Panel Replacement

DonGraham

DonGraham

VIP Member
Messages
107
Location
Carlisle
Vehicle
Grand California 680
Info for those who have the washroom wall crack from the area around the heater vent.
I have just had the panel replaced under warrantee. It is now done, and overall it looks ok. I can see it's been replaced, mainly due to bright white silicon, but anyone else looking wouldn't know.
A huge, huge job though. On the job card it took around 38 hours, it was in the dealership workshop around 4 weeks. Just imagine the price of that at dealership rate if it wasn't under warrantee?! Everything has to come out of the washroom! Toilet, sinkunit, shower tray. It took over 2 full workdays just to remove the old panel! Then to clean off all the old silicon and re-assemble!
I am still waiting for a new washroom door. I have had 1 new door fitted due to original being warped at the bottom. The replacement was not much better. Since then, 4 more doors have arrived and been sent back, not even fitted, all either damaged or warped! The service manager has ordered 2 more doors in the hope that at least one will be ok to fit. So at least 7 washroom doors will eventually arrive in the hope to get a good one! The doors are £1400 each, not sure if that includes vat!
Somehow, I don't think VW will be making much profit out of my GC! The front radar unit now seems to be playing up, so that is on the list to be fixed now too. But, I still love the van, even with the grief it has given me, and with luck now getting to the end of the issues.
I insisted that only one person worked on the washroom. There is one guy at the dealership who seems clued up on the habitation area. It could be the reason that it was at the dealership for so long.
My hope is that the replacement panel is "modified and improved" and will not crack again! Keeping fingers crossed!
 
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