C
caliblue
caliblue
VIP Member
- Messages
- 81
- Vehicle
- T6 Ocean 150
At the end of March 2015 we took delivery of a new California.
On collection we noticed a defect(looks like a screwdriver score mark) running down the plastic pillar trim and we notified the dealer who has since looked at other californias in the garage and found they all have a similar mark. A replacement trim was ordered and this was no different.
VW customer care have told us this is how the pillar trim is supposed to look like!
However the pillar trim on the driver's side is perfectly formed.
We have been told the case is now closed.
It would be interesting to know if all other californias have a similar defect.
Our previous 2009 california did not have this mark.
On a vehicle costing nearly 50K we expect better quality than this.
On collection we noticed a defect(looks like a screwdriver score mark) running down the plastic pillar trim and we notified the dealer who has since looked at other californias in the garage and found they all have a similar mark. A replacement trim was ordered and this was no different.
VW customer care have told us this is how the pillar trim is supposed to look like!
However the pillar trim on the driver's side is perfectly formed.
We have been told the case is now closed.
It would be interesting to know if all other californias have a similar defect.
Our previous 2009 california did not have this mark.
On a vehicle costing nearly 50K we expect better quality than this.