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- T5 SE 180 4Motion
If it is a Complete Replacement Front Panel then that could mean replacement of the Control Knob and buttons + the screen.FyfettBoy's post is informative but relates to this change happening more than 18 months ago. Whatever logical improvements VW have finally made, it doesn't seem to have reached VW Bury (assuming St Edmunds) who proposed the £800 to the OP only last week.
We should remember that there are two common faults with that panel.... 1)the splines on the back of the knob breaking and 2)the display becoming illegible over time. Perhaps that is where the difference lies?
We really need more information and a Part Number.