P
Patrick Lima
I simply want to share my gratitude towards VW Headquarters in Germany for acknowledging responsibility for a major rust repair. In short, a 2015 cali with 11500km, bought from Germany, imoported to Czech republic, discovered heavy roofline rust under the marquese railing, former owner admitting it went to the recall in 2019, and the rest, the pictures tells the story. It took months and months to convince VW that car was doomed from its original build, and they finally accepted with the instructions to bring the car to a recall dealer in Germany. It took 5 weeks to repair, they cut the pillar and replaced it with a new one, including the whole roof, tent and railings! I am highly impressed at the outcome and I say once again, THANK YOU VW!