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VW Citygate Wooburn Green.

Lewis

Lewis

VIP Member
Messages
503
Location
London
Vehicle
T6 Ocean 150
I've had a good impression so far from VW Citygate Wooburn Green.

First issue was a broken catch on the pop out table. I walked into the service desk on a Saturday without an appointment and walked out 20mins later with a brand new table no questions asked.

Second visit was for our first service last month. Good communication on the phone and a free courtesy vehicle. Two warranty issues to deal with at the same time, kept me well informed and told me early on day 1 that a part was needed so wouldn't be ready until next day. Water/hookup housing replaced and also a cable in the control panel was plugged in to give me a functioning water display (apparently left unplugged from the factory)

Also had a good experience with their body shop (in Chalfont), was a slight issue with the repair that they addressed properly when I picked them up on it.
 
D

Devaprem

VIP Member
Messages
37
Location
UK
Vehicle
T6 Ocean 150
I went to Citygate in Wooburn Green for some minor warranty fixes. They did a first class job and the engineer went through each item thoroughly at the handover back to me. He also spotted some other things that needed attention. I will certainly consider going back to them again.
 
Loz2286

Loz2286

VIP Member
Messages
20
Location
Bucks
Vehicle
T6.1 Ocean 150
I've bought three vehicles over the years from Citygate Wooburn Green, a 2016 Amarok, 2018 Caddy Maxi and 2021 (22MY) California. Always excellent service.
 
Moore288

Moore288

VIP Member
Messages
88
I think Wooburn are awful - no knowledge or interest in Cali’s aside the van basics and easy warranty work or service.

Had to take mine to Maidenhead - further for me but much better expertise and customer care at Cordwallis…


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