Battery management issues VW New California T7

[sticky1]

Hi just experienced the same problems with my T/ Ocean PHEV First battery discharged: Some problems with leisure but still 30% when engine battery got flat. No clue what happened, Going to dealer tomorrow,

That’s very frustrating. I hope they get this fixed soon.

 

[Jerrywho]

I bought a 3 pin to charger cable so can hook it up if needed at a house / friends / random location.

But if it’s not 100% after being overnight suggests something isn’t right - either fuse or the charging point wasn’t working?

Even with the fridge on full the draw from the charger should be more than used while on camping mode

Battery on my T7 discharged and can only recharge by plugging to power electricity; but does not charge while driving; Ive been told by dealer itr will be fixed as soon the software is ready for it...pending..... BUt I can say that in 2h aproximately leisure battery was charged from 0 to 100% but not while driving.
I also had a discharged 12V battery in a very similar way as some users described. Right now it is at VW service trying to fix it. Iwill be back with news

 

[Jerrywho]

I haven't experienced any errors regarding charging from the engine as you mention, I hope you find the cause

However i can confirm that the drainage of my car battery while camping has stopped after disabling keyless access, wireless carplay, wifi sharing and bluetooth in the infotainment system and deleting the VW apps from my phone.

Isnt it too much??? This is not fair for a 80.000€ van. By the way how can you disable keyless acces?

 

[Jerrywho]

Our brand new California T7 Ocean hybrid was towed to the dealer this weekend because the battery was completely dead. Very frustrating experience on a 1 month old car.
(Mads-P and cn70, if possible I would like to write to you directly to hear how you have dealt with the dealer and what measures you have taken to prevent this from happening again? However, I am completely new to this forum and can't figure out how to write private messages? I am also from Denmark, the car was purchased from VW Amager).

It seems to be pandemic!!! This is really frustrating!!!

 

[WelshGas]

Isnt it too much??? This is not fair for a 80.000€ van. By the way how can you disable keyless acces?

Via the Infotainment system Central Locking.

 

[Mads-P]

Battery on my T7 discharged and can only recharge by plugging to power electricity; but does not charge while driving; Ive been told by dealer itr will be fixed as soon the software is ready for it...pending..... BUt I can say that in 2h aproximately leisure battery was charged from 0 to 100% but not while driving.
I also had a discharged 12V battery in a very similar way as some users described. Right now it is at VW service trying to fix it. Iwill be back with news

As you can read above, mine did also stop charging the batteries when driving. Second time at the dealer (because the battery drained) I demanded they investigated in more detail as I was sure i charged when I first got it - and they also initially said it was because of the software.

It turned out there was some kind a power distributor that was broken and after fixing it I have not had any issues. When camping we have had it plugged in 230V just to be on the safe side, but I have not had any issues.

Point is that it should charge when driving - it is not due to the software.


Sent from my iPad using Tapatalk

 

[Jerrywho]

As you can read above, mine did also stop charging the batteries when driving. Second time at the dealer (because the battery drained) I demanded they investigated in more detail as I was sure i charged when I first got it - and they also initially said it was because of the software.

It turned out there was some kind a power distributor that was broken and after fixing it I have not had any issues. When camping we have had it plugged in 230V just to be on the safe side, but I have not had any issues.

Point is that it should charge when driving - it is not due to the software.


Sent from my iPad using Tapatalk

Thks!!! AT pick up hopefully today I will see what they found and I will keep your explanations" in my pocket": I will come bcak!

 

[omaralrawi]

Looks like the only model without problems is the 2.0TSI. It’s a shame, the idea of hybrid sounded really good

 

[Californication69]

Thks!!! AT pick up hopefully today I will see what they found and I will keep your explanations" in my pocket": I will come bcak!

Keep us posted !
Good luck

 

[Californication69]

Looks like the only model without problems is the 2.0TSI. It’s a shame, the idea of hybrid sounded really good

It will be good when they ironed out the features.
(*bad FW/SW coding or hardware failure points)