Disastrous test drive

[EllieE]

Hi I'm new here, today I took my prospective 6.1 Ocean for a test drive & parked on my drive. started checking everything worked, popped up roof OK then tried turning on aux heater. Got a message on the control panel saying 'Error: auxiliary heater' which we cant get rid of & cant reset the control panel. So now Ive got a van that you cant drive anywhere because we cant access the menu that would allow us to drop the roof! I thought the Cali was the 'Rolls Royce' - it certainly costs enough. Is this a typical situation?

 

[Mehdime]

Sorry to hear. At the risk of stating the obvious: no, it’s not a typical situation. But it has happened before. See the first post here for instructions on how to reset the control panel: https://vwcaliforniaclub.com/threads/solution-for-frozen-camper-control-touchscreen-t6-1.48820/