Hey folks. So I was loving my S7 until one morning, after dropping kids off at school, the engine kept spluttering and failing. It was recovered and taken to local dealership. Service centre said that the
timing chain was possibly the fault and the car would need 24 hours to inspect + £120 per hour. So £3200 bill to have a look. After some initial investigations, they said the news was bad - that I would be looking at a bill of at least £25,000 for a new engine, excluding the labour charge!!!! I've done just over 30,000 miles and the car is a few months out of warranty. A similar thing happened to an S6 which they had to repair but the sales manager couldn't quite clarify as to whether Audi UK assisted with this through goodwill.
Anyway, bottom line is this…. I'm not paying. It's ridiculous. It shouldn't have happened in the first place. I've been driving various Audi models since the last 20 years and I've been a huge fan. I've contacted Audi UK Customer Care, sent tweets and also contacted them via FB so I'm waiting for them to step in and see what they can offer. Hopefully they'll sort this out and restore my faith in the brand. As a result, I've had to purchase another car.