New Cali

[DICKOONE]

Pick up our new van today.

 

[kurienp]

Pick up our new van today.

Up and awake early with all the excitement !

Congratulations and enjoy the experience and the adventures!

Sent from my Pixel 6 Pro using Tapatalk

 

[DICKOONE]

Pick up our new van today.

Well what a day 6.30 bus ride of 120miles, 4 hours later at dealership, 2 hours there & then 120 miles 2 & a half hours home.

 

[lohr500]

Congratulations on getting your new Cali.

I can top your collection journey though!!!

Train from North Yorkshire to Poole, via London.
Then overnight hotel stay.
Then 300 mile trip home, calling in at Oxford to say hello to our son.

Well worth the journey and travel costs to get a great deal and top class service from Tom at Breeze.

Has anyone travelled further to pick up their Calli?

 

[Kernowboy]

Everything is a million miles from deepest West Cornwall. But collection last week turned into a bit of an adventure - my son decided to come along for the ride so we embarked on a 6hr train ride, last minute tickets to see the Boss at Wembley, proper Peking Duck and a brilliant ‘Jack the Ripper’ walking tour around Whitechapel before heading down to Crawley to pick up the van. Only to find that the van couldn’t be registered due to an issue with the DVLA system. So we sat around for 4 hours before debunking to a hotel for an all expenses paid hotel for the night. All fixed in the morning and a further 6 hrs back home. So all good in the end, and the chap flying down from Inverness to collect their van the next day who would have travelled the longest distance by far, was no doubt relieved that the DVLA/VW registration interface was fixed in good time.
Anyway, I’m waffling but the real piece of info to get across here was how good EV were to deal with vs my previous experiences with Breeze. They (EV) get a bit of a hard time on here sometimes, and Breeze seem to get glowing reviews, but my experiences is 180 out from that. Breeze comms are absolutely appalling, I lost count of the number of times that I had to chase emails to get a response. EV always responded quickly first time of asking, provided the best hand over I’ve had by far (this is my 5th Cali) and dealt with the registration issue - which wasn’t a EV issue - really well. No bells or whistles but really good customer service where it’s important and Mike Wool was a pleasure to deal with. 10/10 for EV from what I’ve seen so far.

 

[sidepod]

100% agree on the Breeze thing. Dreadful.

 

[Agnes_Cali]

At least there's plenty of hotels to choose from around Crawley and Gatwick

 

[secret lemonade drinker]

California Beach collected from Fish Brothers Swindon in May 2017, a short ride from Maryport in North West Cumbria to Swindon, took Mercedes E Class Estate down and traded it in for California, drove back via Oxford to visit relatives, not as long as the day I collected Slide pod from Newton Abbot, down, fitted and back in a day!

 

[OxonCalifornia]

Everything is a million miles from deepest West Cornwall. But collection last week turned into a bit of an adventure - my son decided to come along for the ride so we embarked on a 6hr train ride, last minute tickets to see the Boss at Wembley, proper Peking Duck and a brilliant ‘Jack the Ripper’ walking tour around Whitechapel before heading down to Crawley to pick up the van. Only to find that the van couldn’t be registered due to an issue with the DVLA system. So we sat around for 4 hours before debunking to a hotel for an all expenses paid hotel for the night. All fixed in the morning and a further 6 hrs back home. So all good in the end, and the chap flying down from Inverness to collect their van the next day who would have travelled the longest distance by far, was no doubt relieved that the DVLA/VW registration interface was fixed in good time.
Anyway, I’m waffling but the real piece of info to get across here was how good EV were to deal with vs my previous experiences with Breeze. They (EV) get a bit of a hard time on here sometimes, and Breeze seem to get glowing reviews, but my experiences is 180 out from that. Breeze comms are absolutely appalling, I lost count of the number of times that I had to chase emails to get a response. EV always responded quickly first time of asking, provided the best hand over I’ve had by far (this is my 5th Cali) and dealt with the registration issue - which wasn’t a EV issue - really well. No bells or whistles but really good customer service where it’s important and Mike Wool was a pleasure to deal with. 10/10 for EV from what I’ve seen so far.

I am convinced that there are sales staff that are better communicators than others. Breeze were spot on with there comms from the moment I made contact to collection, with video updates from Jamie every 2 weeks whether I wanted them all not. I do believe that the reputations can make or break just through the last customers experience.