I've been thinking about this, and also ref: the post linked above, as to why anyone would feel any obligation to promote their own choice of vehicle to others? I'm not a VW shareholder & they don't need 'saving' through any additional sales we can drum up for them. I'm also not hopeful that VW, their Customer Service dept or franchised Dealers will ever change one jot as a result of any info shared here.
Is it about validation? - if I get someone else to buy one and they like it, does that then further justify my own purchase? Nothing personal to anyone, just interesting.
As to the forum, I personally find this website community invaluable, entirely due to posts from fellow owners & their
shared collective experience both good & bad, but am not then bothered in the least whether anyone is encouraged or discouraged to buy (or keep) the same van 'as us' - perhaps that shows psychopathic tendencies ...
I happily pay VIP subs to help with the website running costs & try to contribute as much content in as I take out - sometimes it's new info, but mostly confirmation of either 'mine does that too, don't worry', or 'I thought that too, don't worry', which I suppose may have some value to others by way of reassurance
- but for me that's as far as it goes & VW can fight their own battles.
I still remain a fan (warts & all) and I don't think we're actively doing anything to put people off. Sunlight is the best cleanser & we're providing VW with huge qualitative feedback (free of charge) to keep improving their product should they wish - which benefits everyone in the end.