Success, my van is fixed, a total cost of £104, the most expensive oil I’ve ever bought, but worth every penny.
I used about 120ml of the 1ltr oil. The difference is unbelievable, I’ve never known the roof go up and down so quickly. The sound of the motor is totally different.
What did i learn:
1) this forum is extremely helpful - massive thank you
2) you don’t need to be an expert to fix something, don’t be put off
3) if you don’t ask, you’ll never know
4) have a go, if it doesn’t work, you can always go to the garage
5) removing the control unit, light in the head unit to access the pump is easy
6) you don’t need to disconnect the batteries
7) you don't need to disconnect the wiring to the control unit
8) whilst I wouldn’t wish a stuck roof on anyone, you just don’t know. I’ve had my van since 2008 and done 200,000 miles with no issues. So I’d recommend checking out the pump so you know how to access it, and importantly, have the right tools in the van
10) I also swapped out the control button on the control unit at the same time, you You don't need to unclip the two ribbons, you can access the screws without having to. Easy job.
I was extremely lucky my roof failed at home, van on the drive and roof up. I think if I was away in the countryside, it would have been a totally nightmare. Although knowing what I know now, I would be able to fix it.
If it helps I’m happy to put together a pdf file showing what the issue was, what I did to fix it, what to look for etc
Finally, if anyone is in need of any hydraulic oil, I’ve got 880ml left, happy to share it.