Meoncoast
A Beach at a Bay,
Super Poster
Lifetime VIP Member
Further to my previous post regarding our EML coming on Saturday. I thought I would comment on the service provided by VWA.
Called on Saturday afternoon AA out within 1 hour diagnosed sensor fault -reset. Advised to call at Van centre after week Bank Holiday to check out.
We went out to the South Downs and EML came on again.
On Tuesday phoned VWA and asked for a dedicated VWA patrol rather than a basic AA patrol. Within in the hour dedicated VWA person at my home chap call Rick.
Checked fault codes - all WiFi not even plugged in. faults e-mailed to van centre.
followed to van centre - Van booked in and lift given home.
Advised if needed replace van if repair taking too long contact VWA direct.
Van being repaired hopefully this afternoon with planned to pick up tomorrow morning.
It is a real pain to have a breakdown but how a breakdown provider supports the incident does a long way to taking the pain out of the incident.
When my 3 years is up I will pay for extended cover via VWA. As I cannot fault service given
Have used RAC AA Greenflag and other "Free" service provided by insurance provides VWA in my view has topped them all.
Called on Saturday afternoon AA out within 1 hour diagnosed sensor fault -reset. Advised to call at Van centre after week Bank Holiday to check out.
We went out to the South Downs and EML came on again.
On Tuesday phoned VWA and asked for a dedicated VWA patrol rather than a basic AA patrol. Within in the hour dedicated VWA person at my home chap call Rick.
Checked fault codes - all WiFi not even plugged in. faults e-mailed to van centre.
followed to van centre - Van booked in and lift given home.
Advised if needed replace van if repair taking too long contact VWA direct.
Van being repaired hopefully this afternoon with planned to pick up tomorrow morning.
It is a real pain to have a breakdown but how a breakdown provider supports the incident does a long way to taking the pain out of the incident.
When my 3 years is up I will pay for extended cover via VWA. As I cannot fault service given
Have used RAC AA Greenflag and other "Free" service provided by insurance provides VWA in my view has topped them all.
Not quite the thing to do with a modern stabiliser 
