VW California Ocean 2022 6.1 POP UP Roof not opening - click under passenger seat

K

kev001

Messages
1
Location
South East UK
Vehicle
T6.1 Ocean 150
As suggested in the title the Pop up roof has stopped opening.

I have been reading the forums for hours and read through the online manual.

I have reset the control panel by pulling the fuse in the passenger seat.
I have also located and checked the 30A fuse in the passenger seat (Relay motor for the pop-up roof.)
I have also pulled out the 4 x 25amp fuses found in the dash panel
I have disconnected the starter battery
I have pulled out numerous other fuses but no breaks in the fuses found

My only clue is when I press the button to open the poptop i hear a click from something under the passenger seat. I have searched everywhere for a lose cable but cant find anything. And I cant tell exactly what component the click comes from.

VW have a 3 week waiting time and were not willing for me to speak to an engineer to help diagnose over the phone. I also need the van as I have booked the F1 Spa weekend in 3 weeks!

I would appreciate if anyone has any additional ideas?
 
As suggested in the title the Pop up roof has stopped opening.

I have been reading the forums for hours and read through the online manual.

I have reset the control panel by pulling the fuse in the passenger seat.
I have also located and checked the 30A fuse in the passenger seat (Relay motor for the pop-up roof.)
I have also pulled out the 4 x 25amp fuses found in the dash panel
I have disconnected the starter battery
I have pulled out numerous other fuses but no breaks in the fuses found

My only clue is when I press the button to open the poptop i hear a click from something under the passenger seat. I have searched everywhere for a lose cable but cant find anything. And I cant tell exactly what component the click comes from.

VW have a 3 week waiting time and were not willing for me to speak to an engineer to help diagnose over the phone. I also need the van as I have booked the F1 Spa weekend in 3 weeks!

I would appreciate if anyone has any additional ideas?
VW Assistance if under warranty?
 
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