JUST BE AWARE
Insurance companies will make a first ‘low ball’ offer in the hope you accept that as your final payment.
Make sure you have some figures (with adverts if necessary) of similar spec vans and mileage.
Use these to argue your point on the true replacement value of your van. It is just another way that insurers try to reduce their losses, at your cost. It maybe they do make a sensible first offer, but this is very few and far between with insurance companies nowadays.
Good luck