Inca covers not delivered

A

Arees1969

VIP Member

Messages

58

Location

Swansea

Vehicle

T5.1 se 180

• Jul 14, 2025

• #1

Been waiting now for 6 weeks for custom fit covers for T5.1 and fobbed off about delays with production. Be aware this company appears to be struggling and have not responded for my request for a full refund.

 

dspuk

Dave

Super Poster

Lifetime VIP Member

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2,691

Location

United Kingdom

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T6.1 Ocean 204

• Jul 14, 2025

• #2

6 weeks does not sound horrendous for custom covers. Our pop top wrap took 3 months.

What makes you think they are being dishonest?

 

A

Arees1969

VIP Member

Messages

58

Location

Swansea

Vehicle

T5.1 se 180

• Jul 14, 2025

• #3

They ignore my emails, the last one was 2 weeks ago staying production issues. I think 6 weeks is long enough!

 

L

lohr500

VIP Member

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414

Location

Skipton

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T6 Ocean 204 4Motion

• Jul 14, 2025

• #4

Can you raise a claim on the card you paid with?

 

colintfcolintf

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644

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Bristol

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T6 Ocean 150

• Jul 14, 2025

• #5

What was the quoted lead time and what where the terms of business related to delivery and delays ?

 

KevH

Wave at Ruby if you see us

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597

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Stoke-on-Trent

Vehicle

T6.1 Ocean 150

• Jul 14, 2025

• #6

INKA have a longstanding history of late delivery and poor communications if TrustPilot is anything to go by (and it often isn’t, I admit).
But when they arrive, and they will arrive, they will probably meet your expectations.

 

N

Nick from Bath

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Messages

98

Location

Bath

Vehicle

T6.1 Ocean 204

• Jul 14, 2025

• #7

Had a very similar experience of Inka - constant excuses for not delivering and zero confidence that they’d ever deliver.

Seat covers were delivered missing the headrest covers and getting them to send just the headrest covers was complete farce.

I’d cancel for a full refund and buy the Campervanbits covers - far far better quality.

 

A

Arees1969

VIP Member

Messages

58

Location

Swansea

Vehicle

T5.1 se 180

• Jul 15, 2025

• #8

lohr500 said:

Can you raise a claim on the card you paid with?

Click to expand...

What a coincidence I had a email today saying they will be will delivered in next 3 days , no apology. I will wait to see if they fit, and are supplied correctly

 

A

Arees1969

VIP Member

Messages

58

Location

Swansea

Vehicle

T5.1 se 180

• Jul 15, 2025

• #9

Hopefully they will fit my 2011 T5.1 Cali.

 

W

Wannabecamperman

Messages

446

Location

Birmingham

Vehicle

T6.1 Ocean 150

• Jul 15, 2025

• #10

Arees1969 said:

Hopefully they will fit my 2011 T5.1 Cali.

View attachment 138622

Click to expand...

That is some paintwork for a 14 year old Cali!! Mind me asking if you had a clay treatment - it looks amazing!

 

A

Arees1969

VIP Member

Messages

58

Location

Swansea

Vehicle

T5.1 se 180

• Jul 16, 2025

• #11

Not sure I bought it a year ago and I know it has had some paint protection work.

 

B

Bayble

Messages

11

Location

Scotland

Vehicle

T5 SE 140 4Motion

• Monday at 7:54 AM

• #12

Received mine last week after a six week wait and alls good.

 

Jojo1

Lifetime VIP Member

Messages

15

Location

Essex

Vehicle

T6.1 Ocean 150

• Yesterday at 8:19 AM

• #13

Arees1969 said:

Been waiting now for 6 weeks for custom fit covers for T5.1 and fobbed off about delays with production. Be aware this company appears to be struggling and have not responded for my request for a full refund.

Click to expand...

We also struggled with their communication. It took 12 weeks for production and delivery. The covers are really worth the wait and look very smart and protect the VW standard seats that mark so easily.