Delivery Information
Delivery Information
Comfortz Leisure Holidays – The Comfortz Factory is shut down for the summer holidays from the 23rd of August 2024 until the 2nd of September 2024 – any orders placed over this time will be processed from the 2nd of September. Apologies in advance for any inconvenience this may cause.
Standard Delivery is from £5.99 (FREE on all orders £75 and over)
Standard delivery service is for mainland United Kingdom, please allow 2-5 working days for delivery.
Express Delivery £9.99
Rapid delivery service within 1-2 working days. Orders must be received by 1pm (UK Mainland Only)
Free Delivery
Order over £75.00 – UK Mainland: FREE
All mainland UK orders are normally shipped via DPD, Parcelforce or Royal Mail who will email you with a confirmation that the order has been shipped.
Also to help with automated alerts and delivery alterations why not download the DPD mobile App? Here
Or the Royal Mail tracking App Here
UNITED KINGDOM NON-MAINLAND DELIVERY
Non Mainland and other remote locations are charged at a flat rate of £24.99. (Postcodes AB31 to AB56 are charged at £24.99)
COLLECTION
You can also collect your order free of charge from our warehouse in Chesterfield, please email or phone us first if you wish to use this service.
PAYMENT
Our order and payment processes are fully secured using a 128-bit encryption payment gateway provided by Stripe.
If paying by Klarna or Paypal credit – your finance agreement is with these companies and not Campervan Accessories Ltd. Unfortunately we will not be able to help with any inquiries with regards to these such agreements and you will need to contact the lender directly.
INTERNATIONAL DELIVERY
For international deliveries, we are currently only shipping to certain countries, the cost is calculated in the checkout and is based on our courier’s standard European delivery charges (1 parcel), for larger orders we may have to request additional delivery charges. If your country is not listed please email us and we will arrange a quote for you.
Delivery charges and timings are subject to change without prior notice.
Minimum order quantity is now required of £200 ex vat – this is due to the VAT changes that came into force on the 1st July 2021.
UK Tax:- When placing an order UK VAT will no longer be applied to the order or delivery charge.
Timings:- Due to extra procedures to complete when exporting goods, deliveries may tax a little longer to arrive.
Home Country VAT:– Please be aware you will be required to pay VAT and import duties when your goods arrive in your country. This is out of our control so please check your respective government website as to what these rates will be charged at, as countries will differ.