Meoncoast
an Ocean by the Sea
Super Poster
Lifetime VIP Member
thought you might like to hear our breakdown adventure.
Prior to buying our van in Sept I booked a long weekend in motel near Monmouth and as it was paid for we went ahead with it last weekend
Good day out Friday next day Pub lunch tour of the Brecons and up to Hay on Wye. Back to motel
ready to go to the Pub for the evening but the dreaded flashing orange light and limp mode
VW assist fantastic out in 30 minutes EGR valve I asked ??? plugged in "looks like it" then "Oh I did not expect that its the master break switch" break lights stuck on
not a road side repair so arranged transporter to take us home on Sunday morning 2990 miles on the clock
As it was Sunday VW arranged for the van to be taken home and for me to book into a van centre and once sorted they would collect van and arrange hire car
On Monday booked into Breeze van centre Southampton could have looked at it Monday but they were having forcourt resurfaced so could not get it into work shop.
Tuesday taken to van centre. Then the phone call "We have found the fault Rodant damage rats have bitten the wires to the break sensor and not covered by VW"
Van collected later that day £225 paid
Letter written to Motel head office due to the number of rats in their car park which I was watcing while waiting for VW assist without relising they were Cali fans.
Photos in gallery
1st class service from both Breeze Van Centre Southampton and VW assist
Prior to buying our van in Sept I booked a long weekend in motel near Monmouth and as it was paid for we went ahead with it last weekend
Good day out Friday next day Pub lunch tour of the Brecons and up to Hay on Wye. Back to motel
ready to go to the Pub for the evening but the dreaded flashing orange light and limp mode
VW assist fantastic out in 30 minutes EGR valve I asked ??? plugged in "looks like it" then "Oh I did not expect that its the master break switch" break lights stuck on
not a road side repair so arranged transporter to take us home on Sunday morning 2990 miles on the clock
As it was Sunday VW arranged for the van to be taken home and for me to book into a van centre and once sorted they would collect van and arrange hire car
On Monday booked into Breeze van centre Southampton could have looked at it Monday but they were having forcourt resurfaced so could not get it into work shop.
Tuesday taken to van centre. Then the phone call "We have found the fault Rodant damage rats have bitten the wires to the break sensor and not covered by VW"
Van collected later that day £225 paid
Letter written to Motel head office due to the number of rats in their car park which I was watcing while waiting for VW assist without relising they were Cali fans.
Photos in gallery
1st class service from both Breeze Van Centre Southampton and VW assist