Just got a new ocean … been out twice and still learning. What I’m unsure of know is if there are snags and faults or that’s how it’s supposed to be configured. The above sounds like my dealer never coded the remote for the heater as it’s doesn’t work. tried vehicle in camping mode, tried ignition on. Wish they had a manual in this … I take it it’s nothing I can pair? I also noticed Heater occasionally switches off ? Not sure if it was battery level or just over heating ? … I’ll keep googling