Maud
VIP Member
- Messages
- 573
- Vehicle
- T5 SE 180
We took Ariadne into the VW dealership for her roof recall today, where she had the tape applied.
When we picked her up, we noticed that the passenger side rail looks awful - like the plastic is covered in weird rust spots. The caps on the ends of the rails on both passenger and drivers sides were also loose and we had to push these on ourselves. We have queried this with the dealership and the manager has said that they have only done the roof taping and that he has seen this discolouration before, suggesting we use back to black to get the colour back. We are really confused though as we have been away in her all week until yesterday and washed her a week ago and we are certain we would have noticed this ugly marking before now. Has anyone else had this issue with their rails?!
When we picked her up, we noticed that the passenger side rail looks awful - like the plastic is covered in weird rust spots. The caps on the ends of the rails on both passenger and drivers sides were also loose and we had to push these on ourselves. We have queried this with the dealership and the manager has said that they have only done the roof taping and that he has seen this discolouration before, suggesting we use back to black to get the colour back. We are really confused though as we have been away in her all week until yesterday and washed her a week ago and we are certain we would have noticed this ugly marking before now. Has anyone else had this issue with their rails?!