Broken control panel button

[ross merrick]

Hello this is a great forum, Sorry if this has been mentioned before but today I went to use the control panel to bring the roof down and the rotating knob just spins round and does not engage meaning I cant operate the roof or fridge. We are in the middle of a tour of Wales and it looks like we will have a detour to a dealer, will they be able to fix this?

 

[calikev]

Is your van still in warranty :?:

 

[Andy]

At a guess they will order you a new control panel. VW do not seem to replace small parts, rather the whole unit.
Hope you are still under warranty ??

 

[calikev]

If your van is out of warranty you could buy a new knob from the accessory
Shop and repair it yourself if it has broken completely you can remove it and turn it with a screwdriver as a temporary measure

 

[Calincolnshire]

The button/knob will have broken the splined sleeve that goes onto the internal rotary switch. This is a known issue and is usual cause by blunt force trauma when getting down from the bed . VW don't sell the button on its own and it requires the unit to be removed and disassembled to fit it anyway , so a new unit is what VW usually say. Someone on ebay repairs them but that does not help you on your. I would attack it with epoxy putty B&Q /poundland etc. but you need to know what you are doing . There is a instruction guide on here somewhere I think showing how to take the controller to pieces. But if you Cali is in warranty it's a dealer trip first.