California Ocean Roof fall in elevation, and imbalance when closing.

[RonJue]

The roof on our Cali Ocean (T6 2020) starts to lose height on the drivers side, after 2 to 3 days elevated. I attach photos internally, showing fully elevated and loss of elevation on the drivers side, and external photos when bringing the roof down. Does anyone else have a similar issue?
To fully elevate the roof once it has fallen, I have to turn on the ignition and slightly close before it will allow me to fully elevate again. After 2 of 3 days it gradually falls again. Comments welcome please.

P.S. I am at VW Commercial right now for service & MOT, and their views is that this is within tolerance?

 

[Hawthorn37]

Yes it’s fairy standard. The roof tries to keep elevated but for us after about 4 days (3 days when hot) the roof sags and the reading lights don’t turn on. The manual tells you to lower the roof and raise it again every couple of days. You do need to partly lower to get it back up again, but we take it all the way closed, and then open to ensure the rams are fully lubricated on the inner bores.

Most roofs closed slightly wonkily. A couple of inches differences isn’t unusual. The only issue arises when closing the roof on uneven ground, and one side can stay slightly open. If that happens, get on horizontal ground, fully open the roof and then close it. Happened twice so far to us.

 

[RonJue]

Thank you so much for your reply, and yes your experiences sound just the same as ours. The dealer has offered to take Sidney ( our Cali) in for 2 to 3 days to leave the roof up and monitor the fall, but also said to correct the fault, if indeed it is a fault, involves removing all the roof lining. We’re off again soon for 3 nights and will closely monitor it.
We have been woken up previously in the middle of the night by the motor noise of the roof automatically readjusting itself, but that has not happened now for some time. Thanks again