C
Cassidy_London
Hey.
Just joined the Caravan & Motorhome Club on the strength of the ferry discount that you can take advantage of as a member.
Wanted to flag a couple of annoying points that I discovered when making my first online ferry booking through them:
- can’t specify if want the economy/flexi/premium ticket option
- they claim the ticket type is ‘flexi’ but the Clubs’s definition of ‘flexi’ differ materially from Stena Lines
- all changes have to go through their chat function (waited 50 mins this morning to connect with a person)
- any changes incur a £20 charge (none with the true flexi fare)
- this includes adding an extra person (!)
- can’t add a pet when making the booking, need to contact the Club to add
- can’t add the lounge
All in all rather regret joining …
Just joined the Caravan & Motorhome Club on the strength of the ferry discount that you can take advantage of as a member.
Wanted to flag a couple of annoying points that I discovered when making my first online ferry booking through them:
- can’t specify if want the economy/flexi/premium ticket option
- they claim the ticket type is ‘flexi’ but the Clubs’s definition of ‘flexi’ differ materially from Stena Lines
- all changes have to go through their chat function (waited 50 mins this morning to connect with a person)
- any changes incur a £20 charge (none with the true flexi fare)
- this includes adding an extra person (!)
- can’t add a pet when making the booking, need to contact the Club to add
- can’t add the lounge
All in all rather regret joining …