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[Richard16]

My 2017 T6 Ocean started suffering from screen-freeze and 'touch-sensitive holes' on the screen; apparently a common problem with this generation. After a recommendation on the club forum, I took it to SatNav Systems in Surbiton (https://www.satnavsystems.com). The problem (failing Digitiser) was diagnosed & replaced within 90 minutes of arrival. Hamid also updated the SatNav map & software, confirmed the warranty & everything was explained very clearly. It's a very professional operation, highly recommended & much cheaper than a replacement system from a main VW dealer (who incidentally also use SatNav Systems).

 

[Calimagg]

My 2017 T6 Ocean started suffering from screen-freeze and 'touch-sensitive holes' on the screen; apparently a common problem with this generation. After a recommendation on the club forum, I took it to SatNav Systems in Surbiton (https://www.satnavsystems.com). The problem (failing Digitiser) was diagnosed & replaced within 90 minutes of arrival. Hamid also updated the SatNav map & software, confirmed the warranty & everything was explained very clearly. It's a very professional operation, highly recommended & much cheaper than a replacement system from a main VW dealer (who incidentally also use SatNav Systems).

Same issue on my 2016 Ocean.
Contacted Hamid at SatNav Systems and went today. Very knowledgable guy, diagnosed and repaired in two hours. Saved a fortune, 12 mths guarantee and a VW T-towel!
Very happy Cali owner.

 

[Richard16]

Same issue on my 2016 Ocean.
Contacted Hamid at SatNav Systems and went today. Very knowledgable guy, diagnosed and repaired in two hours. Saved a fortune, 12 mths guarantee and a VW T-towel!
Very happy Cali owner.

Very glad it worked for you too