I have a T5SE

[Pye]

I have a Cali V5SE. The tailgate is failing to open. The main dealer doesn't know what to do. Any ideas?

 

[calikev]

Tailgate stuck

Not sure if anyone has had the same problem on their VW T5 Cali, but my boot if currently locked shut and I can't for the life of me get it open! It makes all the right noises when I open and close the car with the central locking button. And sounds like it is unlocking, but it just wont open...

vwcaliforniaclub.com

 

[WelshGas]

I have a Cali V5SE. The tailgate is failing to open. The main dealer doesn't know what to do. Any ideas?

See @calikev ’s post and link, then find a New Dealer who does know what to do.

 

[Hotel California]

Have to agree with the above , first thing on the list : find other dealer!
Welcome btw on your first post .