M
Moggymog
Lifetime VIP Member
Hi guys,
Feel like the joy & excitement of collecting my new Cali next week is vanishing as I've just found out that the wheels I specified are incorrect.![Banghead :headbang :headbang](/data/customsmile/banghead.png)
I ordered through Drive the Deal and on the confirmation letter it clearly states "non-cost option: 17" Woodstock black diamond turned surface alloy wheels" along with a few other options.
The dealer then received this from DtD and when talking with the dealer afterwards I decided to make a few changes, which he asked me to email to confirm (fair enough). I did this stating one option that I wanted to remove and a few to add, but no mention of changing any wheels from the initial order.
I then had an order form sent to me from the dealer to sign with these options - this listed the options we'd discussed and so all looked good (spoiler.....no mention of wheels of any sort).
The dealer is saying that I signed the order and they have provided what I signed for, but I'm adamant that my email only amended the original DtD order and as there was no mention of wheels on the order form, how was I supposed to spot "their" mistake?
Am I "flogging a dead horse"? ......or should they rectify their mistake?
Feel like the joy & excitement of collecting my new Cali next week is vanishing as I've just found out that the wheels I specified are incorrect.
![Banghead :headbang :headbang](/data/customsmile/banghead.png)
I ordered through Drive the Deal and on the confirmation letter it clearly states "non-cost option: 17" Woodstock black diamond turned surface alloy wheels" along with a few other options.
The dealer then received this from DtD and when talking with the dealer afterwards I decided to make a few changes, which he asked me to email to confirm (fair enough). I did this stating one option that I wanted to remove and a few to add, but no mention of changing any wheels from the initial order.
I then had an order form sent to me from the dealer to sign with these options - this listed the options we'd discussed and so all looked good (spoiler.....no mention of wheels of any sort).
The dealer is saying that I signed the order and they have provided what I signed for, but I'm adamant that my email only amended the original DtD order and as there was no mention of wheels on the order form, how was I supposed to spot "their" mistake?
Am I "flogging a dead horse"? ......or should they rectify their mistake?