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Looking for an Independent in the South East

Goss

Goss

Lifetime VIP Member
Messages
83
Location
Crawley, West Sussex
Vehicle
T5 SE 180
Hello All,

Can anyone recommend an independent garage preferably ex VW in the south east please? I saw a post a while back and contacted the independent but didn’t make a note. Any recommendations much appreciated.

Thanks in advance.

Goss
 
B

BigJohn

Messages
39
Location
Surrey
Vehicle
T6 Cali On Order
You could try VDS performance in Redhill, a VW/Audi specialist - we've used them for a couple of small jobs on our Skoda and found them to be good, they get good reviews if you look around as well.

 
Goss

Goss

Lifetime VIP Member
Messages
83
Location
Crawley, West Sussex
Vehicle
T5 SE 180
Thanks Big John, I left a message with them as they are on holiday and back next week.

Regards

Goss
 
Ch1pbutty

Ch1pbutty

VIP Member
Messages
1,601
Location
Burgess Hill
Vehicle
T5 Beach
These Guys have a good reputation for all VW's and have been around for years (Hove):

Ditchling ( Ex Caffyns staff) - took our Audi in but quote was similar to main dealer so went the main dealer route:

For camper related issues, below are very good (located in Peacehaven, on the coast road). They have experience all all types of campers so are not VW blinkered, they will 1st try to fix rather than replace!:

(+ (VW) SMG Cowfold, but sure that I saw your van in there having some work done whilst you were buying, as mine was in for service at same time, so assume there must be a reason for not wanting to go back)
 
Beeechke1

Beeechke1

VIP Member
Messages
166
Location
Redhill Surrey
Vehicle
T5 SE 180
Goss, please keep us updated on you experience with VDS. I would be interested in finding a good independent who know their way around our vans.
 
ArunAlec

ArunAlec

Top Poster
VIP Member
Messages
2,886
Location
West Sussex
Vehicle
T5 SE 180
Hello All,

Can anyone recommend an independent garage preferably ex VW in the south east please? I saw a post a while back and contacted the independent but didn’t make a note. Any recommendations much appreciated.

Thanks in advance.

Goss
Was that CLC, In Upper Beeding? I’d recommended in previous thread.
 
Goss

Goss

Lifetime VIP Member
Messages
83
Location
Crawley, West Sussex
Vehicle
T5 SE 180
These Guys have a good reputation for all VW's and have been around for years (Hove):

Ditchling ( Ex Caffyns staff) - took our Audi in but quote was similar to main dealer so went the main dealer route:

For camper related issues, below are very good (located in Peacehaven, on the coast road). They have experience all all types of campers so are not VW blinkered, they will 1st try to fix rather than replace!:

(+ (VW) SMG Cowfold, but sure that I saw your van in there having some work done whilst you were buying, as mine was in for service at same time, so assume there must be a reason for not wanting to go back)
Thanks Chipbutty,
Giving SMG a miss for a while due to marked paint issues (not permanent and sorted myself) and the fact that their service diary is taking bookings for over a month away, mechanical work alright but after service poor. I have booked into SMG Tonbridge for next week so hopefully all good.

Goss
 
Ch1pbutty

Ch1pbutty

VIP Member
Messages
1,601
Location
Burgess Hill
Vehicle
T5 Beach
Thanks Chipbutty,
Giving SMG a miss for a while due to marked paint issues (not permanent and sorted myself) and the fact that their service diary is taking bookings for over a month away, mechanical work alright but after service poor. I have booked into SMG Tonbridge for next week so hopefully all good.

Goss
Mine came back from SMG Cowfold with the Roof canvas poking out of the front slightly (have never been able to replicate so still unsure how they managed it!). I didn't notice upon collection as car park was very tight, and was on the passenger side. Only noticed 20mins later when I got home , but no damage.

At the time I just put it down to the mechanic having a bad day!...
 
ArunAlec

ArunAlec

Top Poster
VIP Member
Messages
2,886
Location
West Sussex
Vehicle
T5 SE 180
Mine came back from SMG Cowfold with the Roof canvas poking out of the front slightly (have never been able to replicate so still unsure how they managed it!). I didn't notice upon collection as car park was very tight, and was on the passenger side. Only noticed 20mins later when I got home , but no damage.

At the time I just put it down to the mechanic having a bad day!...
Never comfortable using their car park/yard, it’s far too tight!
 
Goss

Goss

Lifetime VIP Member
Messages
83
Location
Crawley, West Sussex
Vehicle
T5 SE 180
Mine came back from SMG Cowfold with the Roof canvas poking out of the front slightly (have never been able to replicate so still unsure how they managed it!). I didn't notice upon collection as car park was very tight, and was on the passenger side. Only noticed 20mins later when I got home , but no damage.

At the time I just put it down to the mechanic having a bad day!...
Annoying and just lack of attention to detail and something a workshop/service manager would spot in a two minute inspection same as my issue. There is no doubt about it, these small issues cost them business but they don’t really care.:(
 
ArunAlec

ArunAlec

Top Poster
VIP Member
Messages
2,886
Location
West Sussex
Vehicle
T5 SE 180
Annoying and just lack of attention to detail and something a workshop/service manager would spot in a two minute inspection same as my issue. There is no doubt about it, these small issues cost them business but they don’t really care.:(
Agree, it’s the obvious lack of attention/inspection that makes me question the standard of the work that you can’t see. Mine‘s been handed back with screwed up blue paper towel on the dash and on another occasion with duct tape around the window that had been replaced. Not the end of the world but it doesn’t say a “quality” job!
 
Ozzy Pete

Ozzy Pete

Messages
226
Location
Carmarthen
Vehicle
T5 SE 140
Any good independent garage will have good feedback on social media. If a customer is not 100% happy a good garage will do their utmost to make that customer happy even if it costs them time and money. The saying “ The customer is always right” is not true but if a garage works on that principle that unhappy customer will return many times in the future...
 

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