![18ME](/data/avatars/m/34/34564.jpg?1683842038)
18ME
VIP Member
I was told that our replacement Cali left the factory on 23rd April but after chasing the dealer I’ve not heard anythIng back since being told back in April that the exchange should be around mid May. I haven’t really pushed it as we’re using the wrongly spec’d Cali whilst waiting for the new one and the weather hasn’t been that great that we’d want to use it that much at the moment.
However, it would be good being kept up to date by the dealer as we’re a little bit in limbo mode so wondering if it normally takes 7 plus weeks to get to the dealer. I’m getting a little concerned that something is wrong due to how long it’s been and the lack of communication from the dealer. I will call tomorrow and try and speak with someone at the dealership as emails rarely get replied to.
As this is a replacement vehicle do you think VW themselves would have any details if I can’t get any answers from the dealer?
However, it would be good being kept up to date by the dealer as we’re a little bit in limbo mode so wondering if it normally takes 7 plus weeks to get to the dealer. I’m getting a little concerned that something is wrong due to how long it’s been and the lack of communication from the dealer. I will call tomorrow and try and speak with someone at the dealership as emails rarely get replied to.
As this is a replacement vehicle do you think VW themselves would have any details if I can’t get any answers from the dealer?