New T6.1 Ocean in Milton Keynes

Rowls1958 · Mar 31, 2020

I have been advised by VW Customer Service that my new Ocean has finally arrived and is in Milton Keynes. However, my dealer is Marshalls in Reading. They are shut and I can't get any more info from VWCC. Does anyone know if Milton Keynes is some sort of VW central storage facility from where they are then delivered to the dealer ?
And yes, I am buying it - this will all be over at some time and we will love it I know. The first month will fly by playing with and discovering all the toys on it while parked on my drive !! No doubt will also have a few nights sleeping in it - on the drive of course......
Thanks

subthree · Mar 31, 2020

Rowls1958 said:
I have been advised by VW Customer Service that my new Ocean has finally arrived and is in Milton Keynes. However, my dealer is Marshalls in Reading. They are shut and I can't get any more info from VWCC. Does anyone know if Milton Keynes is some sort of VW central storage facility from where they are then delivered to the dealer ?
And yes, I am buying it - this will all be over at some time and we will love it I know. The first month will fly by playing with and discovering all the toys on it while parked on my drive !! No doubt will also have a few nights sleeping in it - on the drive of course......
Thanks

I thought vehicles normally went straight from the port to the dealer rather than via VW HQ in MK. Perhaps it is temporary thing to relieve pressure at the UK port and store them at MK. I will give VW UK a call and see if they have any update on mine. Thanks for the heads up.

Jester · Mar 31, 2020

Just phoned VWCC and they have closed there lines when did you contact them.

subthree · Mar 31, 2020

I was just using live chat and was advised to email;

executive.office@vwcv.co.uk

Jester · Mar 31, 2020

subthree said:
I was just using live chat and was advised to email;

executive.office@vwcv.co.uk

Cheers I will email them, not that we can do anything about it

andyinluton · Mar 31, 2020

I'm still out & about doing essential business mileage, so if you want someone to run it in for you let me know :Grin

it would be a waste just leaving it on the drive.

The only good thing about not taking delivery yet if you dont need it is that presumably you are not paying to tax & insure it & the warranty wont have started.

B J G · Mar 31, 2020

Regardless of the vehicle location no PDI will be carried out as Technicians are only doing essential repairs during the current Lockdown period.

Following that there will be a backlog of non essential repairs, services and MOT's to process. Each one being a priority in the eyes of the vehicle owner.

There will be some urgency to get the cash flowing from sales activity which should give delivery completion some impetus.