SpuffingtonMe
Lifetime VIP Member
So difficult to find much info on the 8AT as it's only been in production for about 9-12m. But so far I also haven't found any issues, whereas a lot of the 9ZF seem to fail like mine; in the first 5-10,000 km. And then fail again......and sometimes, again!
Problem with the electrics is that the inverter was fitted by Travelworld and is the kind of thing which doesn't come out easily. And the additional electrics have been fitted by Premium and also unlikely to be easily removable. On that point I may have to suck it up.
I've been reading Travelworld's reviews on Trustpilot and there's a lot of similar reading; people dropping vast sums of money and then effectively been ghosted. Their Aftersales seems non-existent. Even today, I finally got a response from the Service Desk basically saying the Service Advisor would get back to me when she returns from leave on Weds. Firstly, I think we've gone beyond the scope of what a Service Advisor can realistically do and secondly, another three days wait is unacceptable. I managed to find reference to a chap who purports to be Customer Care Manager or Head of Aftersales. I've written him an email but that doesn't bode well - I immediately received an Out of Office notification going back to March! So lord only knows if he still exists in the company or not.
IF (and it's a big IF), I were to manage negotiating a replacement (which I do believe I'm at liberty to request), I don't think any more are coming into Travelworld until Autumn/Winter and probably similar to other dealerships around the place. I'm awaiting a call back from Pullingers (local to me) to see if they have any coming in in the event I were to get my money back.
I've pretty much written off this year's motorhoming now.
Problem with the electrics is that the inverter was fitted by Travelworld and is the kind of thing which doesn't come out easily. And the additional electrics have been fitted by Premium and also unlikely to be easily removable. On that point I may have to suck it up.
I've been reading Travelworld's reviews on Trustpilot and there's a lot of similar reading; people dropping vast sums of money and then effectively been ghosted. Their Aftersales seems non-existent. Even today, I finally got a response from the Service Desk basically saying the Service Advisor would get back to me when she returns from leave on Weds. Firstly, I think we've gone beyond the scope of what a Service Advisor can realistically do and secondly, another three days wait is unacceptable. I managed to find reference to a chap who purports to be Customer Care Manager or Head of Aftersales. I've written him an email but that doesn't bode well - I immediately received an Out of Office notification going back to March! So lord only knows if he still exists in the company or not.
IF (and it's a big IF), I were to manage negotiating a replacement (which I do believe I'm at liberty to request), I don't think any more are coming into Travelworld until Autumn/Winter and probably similar to other dealerships around the place. I'm awaiting a call back from Pullingers (local to me) to see if they have any coming in in the event I were to get my money back.
I've pretty much written off this year's motorhoming now.
