Rear View Mirror - Help!

[The Poets]

Hi all, hoping someone can help. This was an issue when we first bought the camper, and was subsequently fixed by VW Poole. It’s now happened again 18 months on and I’m wondering if anyone can help.
When tilting the mirror in order to pull the Internal blind across the windscreen, the mirror just came off in my hand and is hanging by the wires (see picture).
I can’t reattach it for love nor money and don’t want to force it and risk damaging anything further. Can anyone advise on how to reattach the mirror? It doesn’t appear that anything has snapped or sheared off.
Appreciate any help!

 

[The Poets]

Fixed thanks to advice via t6forum.

 

[ThomasHJ]

Consider posting the solution in this thread, so other forum members can benefit from it in the future if the same happens to anyone?!

 

[Jabberwocky]

Can you share?
Edit: Ha, you beat me to it Thomas!

 

[The Poets]

Of course, sorry - this worked a treat in terms of taking the plastic cap off so you can see what you're doing and it twists on clockwise. Actually very easy now i know how!

Refitting rear view mirror!

OK so I was loading some carpets into the van yesterday and knocked off the rear view mirror. It's not broken but I'll be buggered if I can get it back on. I can see that there are four clips on the back of the mirror but it seems impossible to reattach it. I did manage it once somehow after...

www.t6forum.com

Hoping it's OK to post a thread from another forum on here!
Annoyingly, this happened with a driveway sleepover so not even in action....

 

[Loz]

Hoping it's OK to post a thread from another forum on here!

We're close friends...

 

[TripleBee]

You will have to replace the big spring that holds the mirror to the front windscreen. Once it's detachted, the tension of the spring is gone. It will "fall" off again when tilting the mirror again.

 

[portofinopoll]

Brilliant, thanks so much for the quick response. Was a bit fiddley, (My eyesight leaves a lot to be desired these days) but sorted now. Once you figure how to detach the top two pieces of the stem cover, easy to re-attach electrical plug & socket. twist fit bottom section of stem then refit top two pieces of cover.
The van is still covered under warranty, but currently in Lancashire Tier 3 Lockdown, I use VW Van Centre in Liverpool but they also in Tier 3 Lockdown, we are not supposed to cross the borders just now!
Cheers
Brian

 

[myvanrodney]

You will have to replace the big spring that holds the mirror to the front windscreen. Once it's detachted, the tension of the spring is gone. It will "fall" off again when tilting the mirror again.

Mirror fallen off twice now - feels like it’s not secure anymore… can you elaborate on ‘replace the big spring’ please.

 

[TripleBee]

Mirror fallen off twice now - feels like it’s not secure anymore… can you elaborate on ‘replace the big spring’ please.

That black metal piece, screwed with the 2 torx bolts.
I don't know if you can have them from VW (if I look at ETKA online, it is no separate part), but Audi does sell them separately.
Just take the metal spring to VW or Audi and ask if they can sell it to you?