Service Plan Major Service Works question

[Campervanpup21]

Firstly thank you to everyone who makes this such a great forum. The wealth of knowledge is invaluable.
Can anyone shed any light on what is included in the ‘Major Service’ included in the ‘3 Year Service Plan’ taken out from new on a T6.1 Ocean please? I’m aware it’s 1 x Oil Service/ change & 1 x Major Service - but my dealer has mentioned my ‘Major Service’ booked was a ‘supplementary ‘ service and therefore didn’t include the Fuel Filter & Air Filter change (Pollen filter was changed). So in 3 years I have had 1 x oil change service & 1 x ‘supplementary’ which was meant to be the Major service (oil change, filter & pollen filter & vehicle health check).
Will there be any negative effect on the vehicle not having the Furl & Air filter changed?

I have now just taken out the All in plan for 2 years!
Thanks in advance.

 

[Billywizz]

I assume your vehicle has low mileage hence why the dealer is telling you this, I would be and it should be having those filters done on the major especially as you’ve paid for it.

 

[dspuk]

I've just had my second service done before the three year warranty is up (17K miles), 3 years old July 1st.

I'd have to check my paperwork but I think it is "two services", one of which is called an inspection service, but given it's just a video of the underside and commentary, not worth that much. It's not, AFAIK, a minor and major.

That's what I had and what was on the system. They did not even change the pollen filter for free.

MOT (passed), two new front tyres, brake fluid change and the pollen filter. 700 quid. They also fixed the coolant valve A stuck issue under warranty, which would have been 900 quid.

Had had a look at the all in, but feels overkill to me given milage - more suited to van owners who drive them for work and have the extended warranty anyway,