Service plans

[Norfolk Jim]

Morning everyone.

My Cali will be 3 years old on 1st July 2025 as previous owner to me didn't upgrade to the 5 years so I'm not sure what, if anything VW will offer close to this point especially with the latest 'All In' offers they have going.

We had our 2019 Golf serviced on Friday which at £343 for a major service and MOT I thought was quite reasonable but I did ask about 'All In' as the VW warranty we got with the car 2 years ago expires mid-Dec. The chap said don't do it today as it'll cost you £37/mth but on Monday (yesterday) VW would be doing some good offers and sure enough price had come down to £29/mth for 2 x service, 2 x MOT, 2 years VW Assist and 2 years VW warranty - a saving of around £970 over normal servicing etc and £192 less than previous figure.

In the latest Black Friday deals I see the same 'All In' figures for VW commercial have done the same lowering from £43/mth to £33/mth (£240 less) and supposed saving overall of £1450 so dilemma is although I have roughly 6 months left of VW 3 year warranty do I jump in now or wait????? Currently we only have the VW warranty and VW assist till end of June and next oil service shows not for another 510days/6000 miles. Only issues we've had so far are upper bed hinges and above seat locker hinges all under warranty.

So what's everyones thoughts.................................

 

[WelshGas]

Morning everyone.

My Cali will be 3 years old on 1st July 2025 as previous owner to me didn't upgrade to the 5 years so I'm not sure what, if anything VW will offer close to this point especially with the latest 'All In' offers they have going.

We had our 2019 Golf serviced on Friday which at £343 for a major service and MOT I thought was quite reasonable but I did ask about 'All In' as the VW warranty we got with the car 2 years ago expires mid-Dec. The chap said don't do it today as it'll cost you £37/mth but on Monday (yesterday) VW would be doing some good offers and sure enough price had come down to £29/mth for 2 x service, 2 x MOT, 2 years VW Assist and 2 years VW warranty - a saving of around £970 over normal servicing etc and £192 less than previous figure.

In the latest Black Friday deals I see the same 'All In' figures for VW commercial have done the same lowering from £43/mth to £33/mth (£240 less) and supposed saving overall of £1450 so dilemma is although I have roughly 6 months left of VW 3 year warranty do I jump in now or wait????? Currently we only have the VW warranty and VW assist till end of June and next oil service shows not for another 510days/6000 miles. Only issues we've had so far are upper bed hinges and above seat locker hinges all under warranty.

So what's everyones thoughts.................................

I gather you can only have 1 Service/Warranty Plan active at a time.
So you may not be able to purchase the All in One until present warranty expires.
Goto to website and input your Reg Nos. It will say Y/N.

 

[Norfolk Jim]

I gather you can only have 1 Service/Warranty Plan active at a time.
So you may not be able to purchase the All in One until present warranty expires.
Goto to website and input your Reg Nos. It will say Y/N.

Thanks - yes just did that and no I can't so it's a wait to see what VW offer in July - it seems they do offers 3 times a year so hopefully I catch one then

 

[colintfcolintf]

is there a link to the website please ( Goto to website and input your Reg Nos. It will say Y/N) ? many thanks in advance

 

[WelshGas]

is there a link to the website please ( Goto to website and input your Reg Nos. It will say Y/N) ? many thanks in advance

https://customer.vwfs.co.uk/service-plans/customer.vwfs.co.uk/service-plans/vwcv

 

[colintfcolintf]

many thanks WelshGas

 

[Viktorgeorge]

https://customer.vwfs.co.uk/service-plans/customer.vwfs.co.uk/service-plans/vwcv

VW Commercial Vehicles Service Plans | Buy your Service Plan online

It's good to be prepared with VW Commercial Vehicles Service Plans. Our plans mean you can avoid unexpected car service bills, helping you budget.

service-plans.vwfs.co.uk

 

[ArunAlec]

The “basic “ service plan for “over 1 year old” doesn’t seem to be as good a deal as it was, no longer includes MOT . At £528 for 2 services including pollen filter there’s not a big saving apart from hedging against price increases.
And looks like they are only discounting the “All in deal” which includes recovery and warranty …… VW won’t let me buy this option because Westfalias are seen as German imports rather than a UK vehicle (Breeze Poole spent days trying to resolve but “computer says “NO”!)

 

[The Tall Luthier]

£528 to lock myself in to an out of the way garage for two years on my ‘70 registered Ocean? I think I’m better off staying local.

Thanks for the link WelshGas.

 

[WelshGas]

£528 to lock myself in to an out of the way garage for two years on my ‘70 registered Ocean? I think I’m better off staying local.

Thanks for the link WelshGas.

That's the standard Service Plan, different to the All in One that includes 2 yrs Warranty, 2 x MOTs and 2 yrs VW Assistance.

Service Plan Sale | Volkswagen UK

Learn more about the Winter Offer on Volkswagen Service Plans, providing peace of mind and saving you money with 25% off.

www.volkswagen.co.uk

 

[Norfolk Jim]

Dealer has said they'll be onto it as soon as my 3 years VW warranty runs out in July and sort something out in case the deals aren't about till August

 

[Polomint]

We have a 19 plate ocean, will we still be eligible for the all in deal in November 2025??

 

[colintfcolintf]

We have a 19 plate ocean, will we still be eligible for the all in deal in November 2025??

My fear is as it’s a 19 plate that it will be over 6 years old come Nov’25 so probably not. The same situation I’m in when my current one end in March’25 sadly

 

[Restival]

My (new to me) van was a day out of extended warranty when I signed up for all in one at the current offer, it will take it up to 7 years old, peace of mind and all that. Despite being in warranty for 5 years from new, the all in one said it hadn't been covered and therefore I can't make a warranty claim for 30 days.
Notwithstanding the only current issue is a dicky switch for the light immediately under the hob and sink unit this hopefully won't be an issue. But presumably the cover I bought through vw finance is not seen as the same product the previous owner bought from the dealer?

 

[kurienp]

My (new to me) van was a day out of extended warranty when I signed up for all in one at the current offer, it will take it up to 7 years old, peace of mind and all that. Despite being in warranty for 5 years from new, the all in one said it hadn't been covered and therefore I can't make a warranty claim for 30 days.
Notwithstanding the only current issue is a dicky switch for the light immediately under the hob and sink unit this hopefully won't be an issue. But presumably the cover I bought through vw finance is not seen as the same product the previous owner bought from the dealer?

Not sure on your last question, but VW data management is absolute pits! I also had the 5 year warranty and the same thing happened (no warranty so 30 days no claim). Emailing the idiots was a big pain in the wrong hole! No wonder VW finances are in such a bad shape. They do not understand software! (Sorry, rant over)

The product is the same. It is a 2 year extended warranty. Doubt if the switch will get covered as it will come under normal wear and tear from use.

Now I get your last question. It is the same product. It is a VWFS product. The dealer is just a middle man and contracts with VWFS.

 

[DavidH]

I have had my van from new and took out the all in plan when my extended warranty ran out when the van was 5 years old in September this year

I was offered the same reduced price on the plan and it wasn’t a Black Friday deal they seem to be offering this deal every now and then

I was also told that you couldn’t take out the plan if you had an existing warranty …ie the factory one…they also told me my factory warranty had expired 2 years ago …according to their paperwork …which of course was wrong …

I think double checking everything they tell us is the only thing to do …I gafe always found this forum v v helpful

 

[Norfolk Jim]

My fear is as it’s a 19 plate that it will be over 6 years old come Nov’25 so probably not. The same situation I’m in when my current one end in March’25 sadly

It's under 6 years from date of registration.

 

[Norfolk Jim]

My dealers seem pretty clued up and will be out to help in June 2025 when my 3 year manufacturer ends - no idea why previous owner never took uot the 5 years but then again they sold it after year and half!

 

[Nick G]

That's the standard Service Plan, different to the All in One that includes 2 yrs Warranty, 2 x MOTs and 2 yrs VW Assistance.

Service Plan Sale | Volkswagen UK

Learn more about the Winter Offer on Volkswagen Service Plans, providing peace of mind and saving you money with 25% off.

www.volkswagen.co.uk

Not sure if you can get the All-in-One on a Cali. I just tried on my 6.1 Ocean and it only lets me buy the standard one for ‘commercial’ vehicles

 

[Norfolk Jim]

Not sure if you can get the All-in-One on a Cali. I just tried on my 6.1 Ocean and it only lets me buy the standard one for ‘commercial’ vehicles

Yes you can - my dealers quoted that 'All IN; reduced from £43 to £33 a month for 2 years. Cali comes under comercial vehicles

 

[Norfolk Jim]

Not sure if you can get the All-in-One on a Cali. I just tried on my 6.1 Ocean and it only lets me buy the standard one for ‘commercial’ vehicles

That link is for cars which we have done for our Golf

 

[Norfolk Jim]

Volkswagen All-In Service Plan & Warranty | VW Vans

Find out more about the new All-In service plan from Volkswagen Vans & protect your commercial vehicles with a 2 year warranty & 24/7 roadside assistance.

www.volkswagen-vans.co.uk

 

[BeerhowlerSouthWest]

Transporters have a bi-annual service requirement. That's every two years.
Why would you want to over service the vehicle?
Warranty? Really? My experience of attempted genuine warranty claims have never been successful.
My experience of a VW Dealership is they are masters of wiggling out of any warranty claim.
To me it's a bit like dealing with insurance loss adjusters.
That and the timing belt scam for UK customers..... Don't get me started.

 

[Gavinskii]

Transporters have a bi-annual service requirement. That's every two years.
Why would you want to over service the vehicle?
Warranty? Really? My experience of attempted genuine warranty claims have never been successful.
My experience of a VW Dealership is they are masters of wiggling out of any warranty claim.
To me it's a bit like dealing with insurance loss adjusters.
That and the timing belt scam for UK customers..... Don't get me started.

What’s the timing belt scam?

 

[WelshGas]

What’s the timing belt scam?

VWUK had a 4yr/80,000 mile replacement Interval but on the Continent it was 120,000 + miles with no time limit.

For a Commercial Transportert I, personally , think that is reasonable. BUT, for UK California owners, doing on average 5,000 or less miles /yr this was not so.
Instead you had comments regarding the differences in the two approaches.
Mine was changed at 80,000 miles and 4 yrs but if it was being laid up for extended period of times I , personally, would have kept to the time limit.
But each to his own.