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T6.1 Leisure batteries not charging on EHU

Ladymuck

Ladymuck

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They certainly came out for me. AS Stuart says above you need to insist that they send VW Assist rather than the AA who I am sure will not be able to help you - I did that and got VW assist. Even if they cannot resolve the problem they can raise a ticket which they then send on to the VW garage of your choice which hopefully will speed up the resolution. All the best!
Thanks GP, I've just called VW assist and they are sending out a VW specialist tomorrow morning (not AA)
Not going to get my hopes up too much though !
 
Rololux

Rololux

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Just done a quick drive round the block and they've cleared :Nailbiting
What about the other messages on the control panel - about the state of the batteries? Do the other camping functions work again - lights, fridge etc.?
 
Ladymuck

Ladymuck

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What about the other messages on the control panel - about the state of the batteries? Do the other camping functions work again - lights, fridge etc.?
No the camping functions won't work as the control panel is just flashing to charge the battery, it won't let me turn anything on unless the engine is running.
VW came this morning, the second leisure battery is low (11.8v) and is not charging. He also mentioned the software update needed but he couldn't do it. He couldn't be certain of the issues though as he says they aren't trained on the camping aspect of Californias. He didn't even know where the second leisure battery was until I asked him to check it ! It needs to go to the van centre to be fixed.

Turns out the van is a snitch, it told him I'd removed and replaced the 5 amp fuse !!!
 
Stu@rt

Stu@rt

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Kent
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No the camping functions won't work as the control panel is just flashing to charge the battery, it won't let me turn anything on unless the engine is running.
VW came this morning, the second leisure battery is low (11.8v) and is not charging. He also mentioned the software update needed but he couldn't do it. He couldn't be certain of the issues though as he says they aren't trained on the camping aspect of Californias. He didn't even know where the second leisure battery was until I asked him to check it ! It needs to go to the van centre to be fixed.

Turns out the van is a snitch, it told him I'd removed and replaced the 5 amp fuse !!!
How frustrating. Poor show from them, if this is just a blown cube fuse and he could have swapped it for you there an then. The software update might have waited until a more convenient time for you.
 
Ladymuck

Ladymuck

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I can't say I'm surprised with the lack of a result
 
GrumpyGranddad

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No the camping functions won't work as the control panel is just flashing to charge the battery, it won't let me turn anything on unless the engine is running.
VW came this morning, the second leisure battery is low (11.8v) and is not charging. He also mentioned the software update needed but he couldn't do it. He couldn't be certain of the issues though as he says they aren't trained on the camping aspect of Californias. He didn't even know where the second leisure battery was until I asked him to check it ! It needs to go to the van centre to be fixed.

Turns out the van is a snitch, it told him I'd removed and replaced the 5 amp fuse !!!
Surely VW is making enough profit from UK California sales to justify a thorough training programme for their dealership based mechanics and their mobile VW Assist guys?! It’s really poor, maybe we should all write to VW on this subject.

Regarding the van being a snitch. Years ago I had a Tracker fitted to a Mercedes and during the installation the guy removed the rear seat base. When the car next went in for a service, they asked me why i’d removed the seat!
 
Ladymuck

Ladymuck

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So on a positive note I've worked out the ucb ports in the kitchen, the gas hob igniter and the interior lights work :) The VW assist guy says this is because they are powered from the 12v battery under the passenger seat which is fully charged. It's the 230v battery at the back (which is flat) that charges the fridge and probably the water pump, so they won't work. Also not sure if I could get the heater to work with the control panel shut down but I doubt I'll need it this weekend.
 
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GrumpyGranddad

GrumpyGranddad

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So on a positive note I've worked out the ucb ports in the kitchen, the gas hob igniter and the interior lights work :) The VW assist guy says this is because they are powered from the 12v battery under the passenger seat which is fully charged. It's the 230v battery at the back (which is flat) that charges the fridge and probably the water pump, so they won't work. Also not sure if I could get the heater to work with the control panel shut down but I doubt I'll need it this weekend.
Hi @Ladymuck
OK so firstly both leisure batteries are 12v.
My understanding is that they are wired in parallel so anything connected to them in the habitation area should operate even if one battery is failing i.e. the fridge and water pump. It would just mean you drained the ‘good’ battery quicker. Somebody might correct me on this though?

The only 230v you have in the van is:-
1. When you are hooked up to the mains electricity supply via the external connector. You have one 230v socket at the end of the kitchen unit.
2. You have 230v from the built in inverter with a maximum of 300w (on a T6.1).

Re the Aux Heater. You’re right, without the Camping Control Panel working you won’t be able to activate it unless the Remote Control works?
 
Loz

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So on a positive note I've worked out the ucb ports in the kitchen, the gas hob igniter and the interior lights work :) The VW assist guy says this is because they are powered from the 12v battery under the passenger seat which is fully charged. It's the 230v battery at the back (which is flat) that charges the fridge and probably the water pump, so they won't work. Also not sure if I could get the heater to work with the control panel shut down but I doubt I'll need it this weekend.
Sorry but if that is what said, that’s rubbish.
the batteries are connected in parallel with a cube fuse in between. All the kit is fused off the under seat battery.
Camper_Electrics_Ocean.png
 
Ladymuck

Ladymuck

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Hi @Ladymuck
OK so firstly both leisure batteries are 12v.
My understanding is that they are wired in parallel so anything connected to them in the habitation area should operate even if one battery is failing i.e. the fridge and water pump. It would just mean you drained the ‘good’ battery quicker. Somebody might correct me on this though?

The only 230v you have in the van is:-
1. When you are hooked up to the mains electricity supply via the external connector. You have one 230v socket at the end of the kitchen unit.
2. You have 230v from the built in inverter with a maximum of 300w (on a T6.1).

Re the Aux Heater. You’re right, without the Camping Control Panel working you won’t be able to activate it unless the Remote Control works?
I've tried the remote control but it's doesn't work unfortunately.

@Loz @GrumpyGranddad
I've really no clue about the electrics, just repeating what the VW assist guy said, which I was surprised at given that he initially didn't even know there was a second battery, apparently the battery at the back states 230v ?? And has an inverter?

I wonder why the lights and USB work then but not the fridge and water pump ?
 
GrumpyGranddad

GrumpyGranddad

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I've tried the remote control but it's doesn't work unfortunately.

@Loz @GrumpyGranddad
I've really no clue about the electrics, just repeating what the VW assist guy said, which I was surprised at given that he initially didn't even know there was a second battery, apparently the battery at the back states 230v ?? And has an inverter?

I wonder why the lights and USB work then but not the fridge and water pump ?
I think the VW guy is in serious need of training. Maybe he should join this forum to learn about the California :)
 
GrumpyGranddad

GrumpyGranddad

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Wendover
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I've tried the remote control but it's doesn't work unfortunately.

@Loz @GrumpyGranddad
I've really no clue about the electrics, just repeating what the VW assist guy said, which I was surprised at given that he initially didn't even know there was a second battery, apparently the battery at the back states 230v ?? And has an inverter?

I wonder why the lights and USB work then but not the fridge and water pump ?
I wonder why the lights and USB work then but not the fridge and water pump ?

Maybe blown fuses?
 
Y

yossarian

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@Ladymuck, you may get better advice if you check the accuracy of your vehicle shown in your profile.
 
GrumpyGranddad

GrumpyGranddad

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On that general point @yossarian I don’t see vehicle details in many peoples profiles. When I click on a member I often get a message saying they don’t want to share their profile or the OOPS! WE RAN INTO SOME PROBLEMS message. Am I doing something wrong?
 
Ladymuck

Ladymuck

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T6.1 Coast 150
On that general point @yossarian I don’t see vehicle details in many peoples profiles. When I click on a member I often get a message saying they don’t want to share their profile or the OOPS! WE RAN INTO SOME PROBLEMS message. Am I doing something wrong?
I get that too
 
WelshGas

WelshGas

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I've tried the remote control but it's doesn't work unfortunately.

@Loz @GrumpyGranddad
I've really no clue about the electrics, just repeating what the VW assist guy said, which I was surprised at given that he initially didn't even know there was a second battery, apparently the battery at the back states 230v ?? And has an inverter?

I wonder why the lights and USB work then but not the fridge and water pump ?
From what I have gathered the lights and USB points are wired directly from the Leisure batteries but fridge, Heater and Water pump go via the Control Panel. So if the Control Panel has the " Hump " no fridge etc:.
It may also be that the Control Panel on the T6.1 also has some bearing on charging of the rear Leisure Battery but how I have no idea.
 

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