UK based repair service for VW California Control Panel Display

Would it be rude to ask how much your repair cost? I am anticipating a large bill to fix mine... but its un-useable as is!
 
Thats very useful thanks... Mine needs sorting out as it has numerous issues. The rotary control 'jumps' and will not hold a position on a selection making it hard to access the menus, the illumination has stopped working on the direct buttons and now the heater button has packed up! Hopefully this can all be sorted....
Ed can definately sort all of that I'm sure, the rotary knob button on mine was also very sensitive and skipping and he sourced a replacement and fitted. Most of the parts are very cheap eg. New rotary button mechanism was about £4/5.00 just the labour which costs a bit more, but even that is discounted. Anything that was needed for mine Ed managed to source within a day or 2 even a special ribbon for the LCD he had to get from Italy, so I'm sure he can sort everything you need.
 
Thats very useful thanks... Mine needs sorting out as it has numerous issues. The rotary control 'jumps' and will not hold a position on a selection making it hard to access the menus, the illumination has stopped working on the direct buttons and now the heater button has packed up! Hopefully this can all be sorted....
We can sort these issues out, I haven't got a source for the push buttons yet, but we keep adding to the parts library!
 
I just restored another really degraded display, this time it had only about two partly working rows of pixels to begin with!

Before:
IMG_20220201_124557.jpg

After:
IMG_20220201_170402.jpg
 
Can you give us some idea of costs of the work you have done on these panels?

In this post I have already mentioned a price range:


It's worth noting that any unit where a DIY repair has already been attempted, these estimates are invalid as the parts and labour costs can be much higher. In these cases, it's worth sending the unit to us so we can provide a quote.
 
In this post I have already mentioned a price range:


It's worth noting that any unit where a DIY repair has already been attempted, these estimates are invalid as the parts and labour costs can be much higher. In these cases, it's worth sending the unit to us so we can provide a quote.
I would imagine the only DIY repair that anybody tries would be replacement of the knob which most have done successfully as it’s quite straightforward.
 
I would imagine the only DIY repair that anybody tries would be replacement of the knob which most have done successfully as it’s quite straightforward.
I've seen a few units with damage to ribbon cables, melted ribbon cables, deformed LCD connection caused by heating and snapped connectors - these require a lot of parts and much more work to restore full function. There is a post on instructibles that shows how to ruin the unit attempt a diy fix to LCD ribbons. I don't recommend this approach! :)
 
I've seen a few units with damage to ribbon cables, melted ribbon cables, deformed LCD connection caused by heating and snapped connectors - these require a lot of parts and much more work to restore full function. There is a post on instructibles that shows how to ruin the unit attempt a diy fix to LCD ribbons. I don't think
That’s why when I replaced the knob I didn’t remove the ribbons. It made the job much easier. I wish VW would supply just the knobs without the complete facia panel.
 
That’s why when I replaced the knob I didn’t remove the ribbons. It made the job much easier. I wish VW would supply just the knobs without the complete facia panel.
I think you're talking about the two white "Flat Flexible Cables" that link the front and back circuit boards. I've seen these ripped off the circuit board and also seen the connectors damaged to the point they need replacing. I think this happens when people first open the two halves of the case and accidentally yank on the cables.

The article I'm referring to shows a dubious way of trying to fix the plastic and carbon ribbon that connects to the glass of the LCD - that really does more harm than good. Here's an example of that sort of damage: https://vwcaliforniaclub.com/thread...rnia-control-panel-display.43223/#post-561750

We can replace these when they have been damaged, but it takes extra time and a lot of care and patience.

Replacing the control knob is an easy enough task, provided you have the right tools and don't break all the plastic clips or pull the FFC connectors to bits by accident when unclipping the case.
 
Ed at EE repair has successfully repaired my Control unit this week. I sent this to him on Monday and he had repaired the unit on Tuesday and was back to me on Thursday working as new. I was kept updated throughout the process and fully informed with the repairs needed. Ed replaced the Rotary control A20 that was causing the menus to 'skip' and also re-attached a loose ribbon connector so I have regained my heater button function and my dash/on-off/function(yellow) illumination. Re-installed today and working perfectly! All menus now accessible and no skipping. the van is happy again...

Many thanks to Ed for his diagnostics and work with sorting this. Would highly reccommend his service and support. If you are considering this as a repair to a faulty unit then it is an efficient and cost effective solution to the fragile VW OEM part.

Thanks Ed... MH
 
Ed at EE repair has successfully repaired my Control unit this week. I sent this to him on Monday and he had repaired the unit on Tuesday and was back to me on Thursday working as new. I was kept updated throughout the process and fully informed with the repairs needed. Ed replaced the Rotary control A20 that was causing the menus to 'skip' and also re-attached a loose ribbon connector so I have regained my heater button function and my dash/on-off/function(yellow) illumination. Re-installed today and working perfectly! All menus now accessible and no skipping. the van is happy again...

Many thanks to Ed for his diagnostics and work with sorting this. Would highly reccommend his service and support. If you are considering this as a repair to a faulty unit then it is an efficient and cost effective solution to the fragile VW OEM part.

Thanks Ed... MH
I had a similar problem with the control panel display and also used Ed at EERepairs, his customer service was excellent as was his diagnostics, he kept me informed throughout the process and had the unit back with me within 4 days... amazing.
I would highly recommend Ed
 
Great to hear a UK company is now offering this service.

Looks like you provide a great service Ed!

I sent mine off the the dutch company last year as a few rows had burnt out. The unit came back and worked perfectly.......for two weeks until a single row went missing, followed by another and another.

It was such a pain to get it there and back I didn't bother raising it with them.

However, now Ed is offering this I will try again with him.

You mentioned the issues you get with DIY attempts, but I'm assuming these wouldn't be expected from the dutch company (not naming in case I fall foul of forum rules!)? I was a little surprised it started to degrade so soon after getting it back.
 
Hi Tom,

Sorry to hear of this - that's unfortunate. The ribbon is probably degraded and they didn't replace it, or the replacement was not done well. I haven't seen the work carried out by "the dutch company" as far as I know.

Please send a private message or contact us via the details on our website to arrange a repair.

Thanks!
 
Another happy repair.

2008 Cali panel, getting progressively worse.
Simple enough to remove. (Follow you tube videos)
One of the photo's shown below should help others see the clips you are trying to unclip for it's removal.

Sent the unit off, but had a bit of a mental battle on how much to insure the package for.
Knowing if it got lost in the post, I'd need to buy a new one, I ended up prob paying over the odds for the shipping.

Before, during and after the repair the communication from Ed was great.
As can be seen from my buttons were also worse for wear, so these were fixed with a new bezel, buttons & control knob. (Nice touch, when unit was returned, so too were my 'old' parts)

All shipped back & reinstalled.
Had a wobble initially, with 'Voltage Plausibility Fault' being shown, but this was down to a poorly inserted rear connector. Pushed this back home properly & all is now good.

Before, during and after photo's below.

Untitled 2.jpg

'
 
How long is the warranty on the repairs you do?
This depends on the work carried out. 6 months warranty against defects on repair work is generally the minimum we offer. In the cases where we replace the ribbon that connects the LCD, we offer 1 year.
 
This depends on the work carried out. 6 months warranty against defects on repair work is generally the minimum we offer. In the cases where we replace the ribbon that connects the LCD, we offer 1 year.
Is your charge still £100 per hour or is it £90 per hour for club members.
 
Is your charge still £100 per hour or is it £90 per hour for club members.
The discount of 10% is applied to labour for VIP members.
 
Another happy repair !

If you've seen the dreaded lines appear across your control panel, you'll have searched numerous forums for repair options (and even DIY fixes), you'll also have seen the huge prices being quoted for new units!

I've had the screen problems appear over the past couple of years, and have had the control panel repaired twice by Verotronics. Very happy with the service that they provided, but the screen has had lines appear for the 3rd time. I, therefore, needed to find a more permanent fix. I was looking at simply replacing the panel (though saw prices of £850+ for a new control panel), when I, thankfully, read about Ed and his UK repair option - https://ee-repair.com/vw-california-control-panel-lcd

I have given it a go, and am delighted with how easy it was to get a working control panel back. Ed provided really clear photos upon receipt and of the tests that he has performed to diagnose the faults - made worse by the previous fixes. Replacement parts sourced and repair complete, I once again received photos of the unit now working - and looking brand new (for a fraction of the cost of a new unit!).

I never comment in forums online, but just had to endorse Ed as I have been blown away by his service and it needs to get some more profile.
 
Another happy repair !

If you've seen the dreaded lines appear across your control panel, you'll have searched numerous forums for repair options (and even DIY fixes), you'll also have seen the huge prices being quoted for new units!

I've had the screen problems appear over the past couple of years, and have had the control panel repaired twice by Verotronics. Very happy with the service that they provided, but the screen has had lines appear for the 3rd time. I, therefore, needed to find a more permanent fix. I was looking at simply replacing the panel (though saw prices of £850+ for a new control panel), when I, thankfully, read about Ed and his UK repair option - https://ee-repair.com/vw-california-control-panel-lcd

I have given it a go, and am delighted with how easy it was to get a working control panel back. Ed provided really clear photos upon receipt and of the tests that he has performed to diagnose the faults - made worse by the previous fixes. Replacement parts sourced and repair complete, I once again received photos of the unit now working - and looking brand new (for a fraction of the cost of a new unit!).

I never comment in forums online, but just had to endorse Ed as I have been blown away by his service and it needs to get some more profile.
What was the fraction you had to pay for the repair?
 
What was the fraction you had to pay for the repair?
Hi Pete,

Prices are quoted depending on the work that needs to be done. Some repairs are turned around needing no parts at all. Others require replacement parts, others have rotary controls replaced at the same time etc. If you are interested in getting your control unit repaired, please send some photos and describe the issue and we can give you an estimate. Of course, only an estimate is possible remotely, quote is not, because I have to examine the problem first hand to know for sure what will fix it. Any parts from VW and other suppliers can be a significant part of the cost.

Thanks,
Ed
 

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