firstly I think DTD are brilliant, the discount they offer straight off the bat is top notch. My experience of DTD was excellent although ultimately I bought an in stock vehicle from a dealer, Mainly because I wanted it now !
However these aren’t normal times, dealer stock is virtually non existent due to Covid and this introduced a whole raft of unforeseen issues Across the world.
To give you some perspective relating to one component:
i recently had a leather retrim, normally, from order to fitting would be 10 days. i waited over 7 weeks due to issues at the Factory which had to close due to covid, they reopened for a short period of time and are now closed again, which is causing all sorts of headaches, not just for the company but for a myriad of other businesses it’s a disaster as they rely on the leather seats to be able to complete their builds and complete sales etc. This is essentially one component issue, now multiply that by the amount of individual components required to make up a complex vehicle
as you elude to, the dealer has an allocation with VW (not DTD)
so when the dealers quarterly allocation is used up it is entirely possible that VW will prioritise vehicles for build to another vendor IMO.
Although having said that planning of vehicle production is highly complex process, the production planning dept. Will prioritise the route of least resistance which introduces a large dollop of luck In so far as delivery schedule.
I have followed this thread and there appears no apparent rhyme or reason why some orders have been delayed longer than others. there are theories and what ifs, but the reality is VW have simply not got the capacity or parts to build all the orders that they would like to and would be considered normal (in normal times) they are chasing an unprecedented backlog, with added problems being thrown into the mix on a daily basis for parts and resources supplies, so somethings got to give somewhere.
I sympathise massively with all those who are experiencing extend delays snd the apparent and very real poor communication from VW in general.
in answer to you question regarding DTD, you pays your money you takes your chance and with DTD you get a very healthy discount. Would your van have already been delivered if you ordered elsewhere where, is no possible way to know unless you were privy to the decisions being made at VWHQ
DTD orders are being delivered, it appears that the priority of build and deliveries Does not follow a “normal” pattern ATM, however there doesn’t appear to be a set pattern to determine if a particular order will or will not be delivered in the time frames expected.
Tim I think you are stressing / obsessing everyday and searching for reasonable rational as to why you think your van is receiving lower priority than others (which I would be if I were in your situation, so that is not a criticism is a fact of the way you are Which make you You)
the best advice I can give you : Worry not about the thing you have no control over
(easy for me to say i Know, but it’s true, you cannot influence the outcome no more than I can ! )
if it helps make a journal where by it records your journey from the decaion making process through to current day, a diary of events, your thought process , communication, etc from pre order date to present time, this may help give you a clear time line to look back on and May help occupy your time,
ultimately and very frustratingly you are in the hands of others, with little Chance to influence the outcome.
once again I sympathise with all those who’s experience is less than expected and who’s frustration is palpable.