Buy all your VW California Accessories at the Club Shop Visit Shop

Awning spring arm spare part

TheBagie

TheBagie

Messages
2
Location
Edinburgh
Vehicle
T6 Ocean 150
The aluminium connector bracket on the end of my LH awning spring arm sheared through. According to my dealer this is not covered by warranty so I have to source a whole new arm ca £130

BB8B2ED7-F249-416D-AC07-2F5D231EB998.jpeg
The broken end bracket shown here is easily removed by one screw but it seems this is not available as a part to order from campervanbits and Thule are hard to reach to say the least.

Does anyone have any ideas where I could source, or has anyone had a different fail of the LH arm and has this bracket surplus to requirements?
 
ArunAlec

ArunAlec

Top Poster
VIP Member
Messages
2,977
Location
West Sussex
Vehicle
T5 SE 180
The aluminium connector bracket on the end of my LH awning spring arm sheared through. According to my dealer this is not covered by warranty so I have to source a whole new arm ca £130

View attachment 83933
The broken end bracket shown here is easily removed by one screw but it seems this is not available as a part to order from campervanbits and Thule are hard to reach to say the least.

Does anyone have any ideas where I could source, or has anyone had a different fail of the LH arm and has this bracket surplus to requirements?
On what basis is the dealer saying it’s not covered? Assuming you are still in warranty.
 
TheBagie

TheBagie

Messages
2
Location
Edinburgh
Vehicle
T6 Ocean 150
On what basis is the dealer saying it’s not covered? Assuming you are still in warranty.
Thanks for your reply, Simply said its not a warranty thing, I’ve decided to ask for their case ref with VW and ask if I can follow up myself, think they are just hoping I’ll accept “no”
 
ArunAlec

ArunAlec

Top Poster
VIP Member
Messages
2,977
Location
West Sussex
Vehicle
T5 SE 180
Thanks for your reply, Simply said its not a warranty thing, I’ve decided to ask for their case ref with VW and ask if I can follow up myself, think they are just hoping I’ll accept “no”
I would have thought it was only “consumables“ , clutch, brake pads etc that they could exclude. Think you are right to follow up with VW.
 
Perfectos

Perfectos

Top Poster
VIP Member
Lifetime VIP Member
Messages
3,446
Location
Hertfordshire
Vehicle
T6 Beach 150
It’s broke = warranty (if within warranty)

edit : mention that this is not fit for purpose and a potential safety issue

edit: it looks like the casting, where it had broken is brown?
 
Last edited:
K

KernowMaid

VIP Member
Messages
64
Location
Watford
Vehicle
T6 Ocean 199
Considering there are people on here who have had their chairs replaced under warranty for want of a missing screw; I agree with previous posters that you should push the point with the dealer.
 

VW California Club

Top