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Battery problems with brand new California 2022

What method did you use to disconnect both batteries is the question being asked.
 
With my own, first, California on order (like the many in this situation, including you until recently) I am naively attempting to prep up for ownership. Also, like you, I will be a long way from a California specialist dealer. Finally my understanding of electrical matters is minimal.

In this context I apologise for the pedantic questions but:

1. Was it all three batteries?
2. In what battery order did you disconnect?
3. On each battery, did you disconnect both cables, and was that positive terminal first?

My final thought is did you first try the reset as post #19 above, i.e.: "There is a control panel reset by pulling a few fuses under the seat but fear we might be clutching at straws now.......fuses 5-8 if I recall correctly?". As this could obviously be a simpler method if it might work.
 
1. The two batteries inside the car
2. Removed positive terminal under the front seat first, removed minus terminal on the battery in the back (I just had a "number 10 wrench" and that didn't work for me with the positive terminal in the back)
3. See 2

I was working with car and didn't see the fuse solution in the forum before I already solved the problem with the "harder" solution
 
With my own, first, California on order (like the many in this situation, including you until recently) I am naively attempting to prep up for ownership. Also, like you, I will be a long way from a California specialist dealer. Finally my understanding of electrical matters is minimal.

In this context I apologise for the pedantic questions but:

1. Was it all three batteries?
2. In what battery order did you disconnect?
3. On each battery, did you disconnect both cables, and was that positive terminal first?

My final thought is did you first try the reset as post #19 above, i.e.: "There is a control panel reset by pulling a few fuses under the seat but fear we might be clutching at straws now.......fuses 5-8 if I recall correctly?". As this could obviously be a simpler method if it might work.
1. The two batteries inside the car
2. Removed positive terminal under the front seat first, removed minus terminal on the battery in the back (I just had a "number 10 wrench" and that didn't work for me with the positive terminal in the back)
3. See 2

I was working with car and didn't see the fuse solution in the forum before I already solved the problem with the "harder" solution
 
1. The two batteries inside the car
2. Removed positive terminal under the front seat first, removed minus terminal on the battery in the back (I just had a "number 10 wrench" and that didn't work for me with the positive terminal in the back)
3. See 2

I was working with car and didn't see the fuse solution in the forum before I already solved the problem with the "harder" solution
Thanks. I suspect that this problem could reoccur on other vans, and the 5-8 fuse removal may be a good starting point, but others with greater expertise may know better.
 
in your video you say 38.50 hours to charge the batteries i thought that reading on the control panel was charge time left on the batteries or how do you no what's left nothing clear in the supplement
 
1. The two batteries inside the car
2. Removed positive terminal under the front seat first, removed minus terminal on the battery in the back (I just had a "number 10 wrench" and that didn't work for me with the positive terminal in the back)
3. See 2

I was working with car and didn't see the fuse solution in the forum before I already solved the problem with the "harder" solution
Generally, when working with car batteries I believe the advice is to remove the negative side first. The reason being that if you subsequently undo the positive side using a spanner and touch any of the vehicles “earthed” parts, you won’t get a massive spark/bang. If the negative side is still connected, you’ll get a surprise if you short out the positive to the vehicle…
 
Generally, when working with car batteries I believe the advice is to remove the negative side first. The reason being that if you subsequently undo the positive side using a spanner and touch any of the vehicles “earthed” parts, you won’t get a massive spark/bang. If the negative side is still connected, you’ll get a surprise if you short out the positive to the vehicle…

You have to be extra careful with the Cali leisure batteries.
As both are connected to each other, when you disconnect the first positive cable both the battery terminal and the cable you have just undone are live.
The other end of the cable is still connected to the +ve terminal of the other leisure battery.
 
Which s/w version is the infotainment/van using. I had lots of problems described elsewhere on the forum. One of which was the warning that the 2nd battery level was low or empty. The upgrade to 08-09 fixed the issue, along with sat nav not working
 
Ditto sewb - duelago, how did you disconnect the 2 batteries?
 
Ditto sewb - duelago, how did you disconnect the 2 batteries?
You just have to disconnect the Black -tve leads from each of the Leisure Batteries.
 
Had the same problem…checked all fuses (even found one in the charger unit by the kettle plug!)…disconnected both batteries and it’s now working again. I can cancel the VW appointment now! Thank you!
 
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