Breeze Van Centre Totton

[vmaxkiddy]

Vindis St Ives have a Cali specialist - unusual as they don't have a demonstrator Cali or a sales team who seemed very interested in selling us one (we bought our Cali at Northampton, whose sales bloke, Mark Harris, was great, though we had already decided we wanted one so it wasn't a hard sell!).

We have now had 3 warranty jobs (sliding door window broken on first use, sliding door closer stopped working, new tap). They do the work well, but slowly - they had the van for four days for the door closer and 2 for the tap. This is fine as I'd rather they took their time and got the job done well. Courtesy Caddy was provided for the longest job as I didn't have any family members available for pick up/drop off, though I did opt to pay a voluntary £12 insurance waiver as the excess if I had had a prang with the courtesy car was enormous.

So, in conclusion, St Ives has a Cali specialist, and is recommended by this forum member!

Totally agree, slow and steady is the Vindis way ! Been going there since 2012, even though my Cali came from another dealer, Vindis service department have always treated me as a valued customer. Loan vehicles, lift to town, or collect and deliver ( 35 miles each way ) on offer, and their coffee machine is the best in any vehicle dealers I've used.
On the sales side (Juliette?), they were also very helpful, phoned back when they said they would, and tried hard to source the van I wanted, the only reason I didn't buy from them was the timescale for delivery.

 

[mccp]

Vindis St Ives have a Cali specialist - unusual as they don't have a demonstrator Cali or a sales team who seemed very interested in selling us one (we bought our Cali at Northampton, whose sales bloke, Mark Harris, was great, though we had already decided we wanted one so it wasn't a hard sell!).

Vindis St Ives explained to me that they weren't a 'VW Lifestyle' dealership, which is why they don't have a demonstrator. They would have arranged for me to test drive a vehicle from another branch.

However, they also told me that they are shortly to move to a new site in Cambridge and are negotiating with VW about Lifestyle status.

 

[Meoncoast]

I have always (since 2012) had 1st class service 5 star from Breeze in Totton (Southampton)I trust them with my van and feel they always care & respect it. They do not sale the California at Totton but over the years I have seen more and more Cali's in for work there. Not only have they serviced my van they have sorted a couple of Cali issues - stuck down bed and electric switch in rear. They always go out of the way to help, Derek Govey in the service department is the face I know and work with. They also open early and close late.

While a discount would be nice I would rather pay full price for 1st class service (my next 4 services are paid for up front) . Feel it is great to have a list "user" recommended VW garages
I have always said find a good dealer you trust is the most important part of Cali ownership.