Central control display and fresh water pump failure

[MattiasR]

Hi
This is my first post here. Sorry that it had to a ”request help” type.
Just bought our first cali (T6.1) and this is the problem: It began when I filled the fresh water tank up to clean it. The water hose in the kitchen didn’t turn on the pump. A click can be heard from the switch, so I guess that’s working. After the click a tiny whining can be heard for about 2 seconds. But no water. I checked the shower to see if I could activate the pump that way. But it doesn’t activate. Then I checked all 5 amp fuses under the left seat, but those are ok too. When looking at the central display it indicated a fault at the water tank, to the left. For a short while it said something like ”… an issue with the water tank”.
The next day I checked the central display again and this time its totally black. I was hoping that I could just locate the right fuses to fix the problem, but now I’m not sure what the cause is.
Thanks in advance

 

[MattiasR]

I’ve checked all fuses I can find with a multimeter, all are ok.
Can I do anything more about the central control panel? Maybe there’s an another fuse somewhere that I haven’t checked?
I haven’t tried the “sucking” method to force water to enter the water pump yet, but I’ll do that this afternoon. Is there anything else I could try before I let vw do the repairs?
I would be very greatfull for any advice - thanks again.
It’s a 2020 T6.1 California Ocean 4-motion

 

[Stu@rt]

I have had this before a few times after draining and cleaning. In my case, it was just a small air lock. I can't recall the exact wording of the msg on the overhead display. But is suggests that the pump has been protected from running dry with no water. "Pump protection" something or other. I simply "ok"ed the msg on the panel, removed the external filler cap and blew up the tap. Hope that helps and saves VW labour charges.

 

[Stu@rt]

T 6.1 Ocean control panel reset

As we haven't been able to use the van since we got it in March, we thought that we would have a "night away" on the drive last night. The roof has been fine until now and raised ok yesterday. Today, I can't get it to respond when I need to lower it. The display on the new style control panel...

vwcaliforniaclub.com

This link ^^^ chats about which fuses to pull in order to reset the control unit (But not because it is completely blank though) But might be worth checking the 4 or 5 fuses mentioned in the chat ??

 

[MattiasR]

Thanks for the advice @Stu@rt I will refill the tank later today and try the sucking method to help getting water into the pump.

 

[MattiasR]

T 6.1 Ocean control panel reset

As we haven't been able to use the van since we got it in March, we thought that we would have a "night away" on the drive last night. The roof has been fine until now and raised ok yesterday. Today, I can't get it to respond when I need to lower it. The display on the new style control panel...

vwcaliforniaclub.com

This link ^^^ chats about which fuses to pull in order to reset the control unit (But not because it is completely blank though) But might be worth checking the 4 or 5 fuses mentioned in the chat ??

I have checked those fuses with a multimeter, but I haven’t removed them. I’ll try that and hope that it will reset the control panel. Thanks again!

 

[MattiasR]

Update:
None of the above worked, so now I have to get it to vw for repairs. Hopefully it’s not overly expensive

 

[Stu@rt]

Thats a shame. Let us all know what the fix was and hopefully its not too expensive

 

[The Broomwagon]

Have you checked whether the pump has become dislodged in the tank and there is no disconnected tube floating about? This happened to ours and other than the challenge of opening the tank, it was an easy fix.

Try this:

Water tap

Tap Issue Hi I have a lovely 67 reg Cali Ocean that I have had for 1 1/2 years The water pump for the sink sounds like it is working, but the water isn’t pumped to the sink. Instead seems to be pumped back into the water tank Any ideas? Thanks

vwcaliforniaclub.com