Hi!
1. No it didnt react at all when adjusting the temp. The fan didnt slow down, nor did the pump tick slower =(
2. The 12 pin connector - thats a tricky one. Just went under my van and realized i couldnt find it. Yes, i do feel a bit stupid. I took some photos of what my heater + air intake looks like. Maybe u can identify where the 12pin connector is hidden...
IMG_20200421_161830.jpg ---> from the air intake. Shows some kind of connection..
1st picture is the 12 pin connector, it looks in good condition.
Sorry! what I meant about slower speed was after you stopped the heater and restarted at a lower temp if it was slower, if so the control unit is only sending signal to the heater when stopped, not when running.
Maybe a voltage issue when the heaters running, the display voltage is battery not voltage from the display itself it comes from a shunt near the house battery.
Check the voltage on the heater fuse stopped & running should be similar as displayed or could be an earth problem, the heater earth is through the 12 pin connector in the van somewhere, on an Exclusive I don't know.
This is difficult to help at distance, it looks simple but its not with a fault like this, apart from wiring theres 3 control units etc, 1. control panel above interior light, 2. in the ducting behind the 12pin connector and 3. control unit in the heater.
I'm sending 2 wiring diagrams,
Camping equipment - California exclusive Aug 1998> No 72.pdf
Additional aire heater B3LP/D3LP > Models with camping equipment Aug 1998> No.57.pdf
Unfortunately they contradict each other as to the interior temp sensor connection to the control panel, which can be popped out if you remove the interior light.
As the heater is working but uncontrollable it may be better to leave it until it actually stops, not good I know for cold weather, but...
And, hows your German? the Eberspacher_VW_T4_California_D3LC_heater_install_252142050000 in German, sorry don't have an english version, last page is the wiring diagram for the T4 Westi maybe a bit better to read than VW's